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K
TROUBLE SHOOTING TIPS
Malfunctions and Solutions
Problem
Cause
Solution
Power cut
Wait for power to be restored.
Unit may have become unplugged.
Check that plug is securely in wall
receptacle.
Fuse may have blown.
Replace fuse / reset relay / reset
circuitbraker
Battery in Remote controller may have
been exhausted.
Replace the battery.
Distance remote controller to receiver on
the indoor unit is more than 6 to 7 meters,
or there are obstacles in between the
remote controller and the receiver.
Shorten the distance. Remove possible
obstacles. Aim the remote controller
towards the receiver on the indoor unit.
The time you have set with timer is
incorrect.
Wait or cancel timer setting.
Inappropriate temperature setting.
Set temperature correctly. For detailed
method please refer to "operation with
remote control" chapter E.
Air filter is blocked.
Clean the air filter.
Doors or windows in room are open.
Close the doors or windows.
Air inlet or outlet of indoor or outdoor
unit has been blocked.
Clear obstructions away first, then restart
the unit.
Compressor 3 minutes delay protection
has been activated.
Defrosting of outdoor unit being
performed.
Air conditioner is in automode
Air conditioner is in dry mode
TEMP. Indicator is not
shown
Air conditioner is in fan mode
Temperature cannot be set in FAN mode
Wait.
Fan speed cannot be
changed
Fan speed can only be changed in HEAT,
COOL and FAN mode
Unit not cooling or
heating room very well
while air flowing out
from the air
conditioner
Unit does not start
G
Stop the air conditioner immediately if one of the following faults occur. Disconnect the power
and contact the nearest customer service centre.
• Any one of E1, E2, E3, E4, E5 and E6 displays on the indoor unit.
• Fuse blows or circuit breaker trips frequently.
• Other objects or water penetrate the air conditioner.
• The remote controller won't work or works abnormally.
• Other abnormal situations.
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