MANUAL IM635
Replacement Parts List and Drawings
Page 43
10. Replacement Parts List and Drawings
The assembly/component locations and schematic diagrams for the Model 8512 are located in the Appendix by
the drawing number. Drawing find numbers have also been included in the manuals RPL to help locate
components or hardware.
10.1.
Factory Service and Repairs
DO NOT send products back to the factory without prior authorization.
Please contact the Weinschel Customer Service Department to discuss your product and resolve any issues that
may be corrected without returning the product to the factory. If the issue cannot be corrected, you may be
issued an RMA number and instructed to return the product. Additionally, you may be requested to submit
additional information regarding the product failure to help verify your complaint.
When contacting customer service, please provide the following information:
1. Product Model Number
2. Product Serial Number
3. Date of Original Purchase
4. Company Name
5. Name
6. Phone Number
If a product has been approved to be returned to the factory, follow these instructions to ensure timely service.
1. If possible, use the original packing container and cushioning material. If the original materials are not
available, use a strong shipping container and protect the product with shock absorbing material.
2. Shock absorbing material should be 3/4 inch thickness or greater and should protect all sides of the unit,
as well as prevent movement.
3. Attach a tag to the product with the following information:
Model and serial numbers of all returned products
Service being requested
Description of malfunction
Return address
Authorization to conduct repairs
Return authorization number (RMA #)
4. Seal the packaging and mark it as FRAGILE.
5. Ship the product to the listed addressor or to an authorized sales representative. This information will be
supplied by Weinschel.
