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number and expiry date. Make an imprint of the credit or debit card using your Imprinter and
record these details on the back of your copy of the Sales Voucher. Please note that this may
not protect you from chargebacks if the transaction is disputed by cardholder or cardholder’s
issuing bank, you may still be held liable which results in a debit to your merchant account for
the amount of the relevant “disputed” transaction.
Please contact ANZ Merchant Services on 1800 039 025 before you hand key credit card details
for Mail/Telephone Order and eCommerce Processing. You may only hand key credit card
details for Mail/Telephone Order and eCommerce Processing if authorised by ANZ.
Processing a Hand key Transaction with A Cardholder Present (Credit Cards only)
Refer to your Point of Sale manual to initiate a
Purchase transaction.
Perform card security checks and please refer to
section 6 Fraud Minimisation for further information.
Press the Func key to manually key the card details.
NOTE: If the card number is manually entered directly
through the Point of Sale, this screen may not display.
CARD NUMBER:
Key in the customer’s credit card number then press
ENTER.
NOTE: If the card number is manually entered directly
through the Point of Sale, this screen may not display.
EXPIRY <MMYY>:
Key in the expiry date of the credit card then
press ENTER.
NOTE: If the card number is manually entered directly
through the Point of Sale, this screen may not display.
SELECT TYPE
CUST MOTO ECOM
Press <–> key for Customer Present (CUST).
NOTE: If the card number is manually entered directly
through the Point of Sale, this screen may not display.
CREDIT ACCOUNT
Credit account will automatically be selected.
