40
SIGNATURE
REQUIRED
Have the customer sign the merchant copy.
SIGNATURE
VERIFIED?
If the signatures match, select YES on your Point
of Sale system. If they do not, select NO to decline the
transaction.
11. Processing a Cash-out Only Transaction
Customers may request cash-out (with or without making a purchase) by debiting their
Cheque or Saving account.
Cash-out is only available if this transaction type has been enabled on the terminal, otherwise
the option will not appear on the display. To request this option, you must call ANZ Merchant
Services. If Cash-out is enabled on the terminal, the Cash-out transaction can only be
processed when the terminal is online and an approved authorisation has been received from
the issuing bank for this transaction.
Please note that Cash-out is not available for contactless transactions.
Please refer to your Point of Sale (POS) manual
to initiate a Cash-out only transaction.
Perform card security checks, please refer to section 6
Fraud Minimisation for further information on the card
security checks.
SWIPE OR
INSERT CARD
Insert or Swipe the cardholder’s card. Chip Cards are
to be inserted and left in the Chip Card Reader.
Magnetic Stripe Cards are to be swiped through the
Magnetic Stripe Card Reader.
