74
The telephone cable has been disconnected or
the line is not operational. Check the connection
points are inserted correctly and whether the line
is operational. Re-try the Transaction. If this fails,
revert to Manual Processing and seek authorisation
for the Transaction from the appropriate
Authorisation Centre.
A mobile signal cannot be detected. Please move
to a site with a better signal.
An invalid SIM has been detected. Press ENTER to
retry or CANCEL to cancel the Transaction.
Amount exceeds authorised limit or usage with
that card. Refer the cardholder to their Issuer and
request an alternative method of payment.
The customer PIN was keyed incorrectly. Advise the
customer to re-enter their PIN.
The customer has incorrectly keyed the PIN three
times. Refer the cardholder to their Issuer and
request an alternative method of payment.
When the Tip memory is reaching capacity, the
terminal displays ‘XX representing the amount
full’. The terminal has the capacity to store
approximately 500 Tips (please refer to 17.1 for
more information).
The terminal does not allow any further Credit
Purchase Transactions until all Tips are cleared.
ANZ recommends prompt processing of Tips
to minimise the risk of losing Tips in the event
of a terminal malfunction. Debit Transactions
are still available (please refer to 17.1 for more
information).
If the Tip amount exceeds 20% of the purchase
Transaction amount, the terminal displays this
screen and returns to the ‘RECALL NO?’ prompt.
Press CANCEL to return to Tipping menu. Enter the
recall number of the original purchase Transaction
and enter a Tip amount equal to or less than 20%
of the original Transaction amount.
GPRS NO SIGNAL
GPRS SIM ERROR
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