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HCT-5H BUN TOASTER
15
P/N 1011256 Rev. I 3/18
McDonald’s
Problem
Possible Cause(s)
Corrective Action
Buns are toasting too
dark
Incorrect temperature set-points
Perform a factory reset as detailed in
“Programming Section” of this owner’s manual.
Contact Antunes Technical Support at +1-877-
392-7854 (toll free) for assistance.
Incorrect motor speed
Perform a factory reset as detailed in
“Programming Section” of this owner’s manual.
Contact Antunes Technical Support at +1-877-
392-7854 (toll free) for assistance.
Improper compression setting
Use recommended compression #4. Contact
Antunes Technical Support at +1-877-392-7854
(toll free) for assistance.
The black belts are worn due to not
being properly cleaned daily or are over
3 months old.
Follow the daily maintenance & quarterly belt
replacement as detailed in the PM
Light/Dark settings must be adjusted
Adjust the Light/Dark settings to achieve a
lighter product. Contact Antunes Technical
Support at +1-877-392-7854 (toll free) for
assistance.
The black belts appear
too loose & sagging
The rear top &/or bottom spring loaded
rollers are in the unlocked state.
Verify the roller is properly seated & extended
towards the rear to apply tension to the belt.
Contact Antunes Technical Support at +1-877-
392-7854 (toll free) for assistance.
The black belts are
tearing prematurely
The 4 main rollers are not being cleaned
of crumb/seeds buildup during belts dur-
ing the quarterly belt replacement
Clean all 4 roller of any buildup until the roller
surface feels smooth. Refer to the mainte-
nance section of this owner’s manual. Contact
Antunes Technical Support at +1-877-392-7854
(toll free) for assistance.
The front bun landing tray is not properly
secured or is damaged & impacting the
belts
Re-secure the bun landing tray & adjusted as
needed. Contact Antunes Technical Support at
+1-877-392-7854 (toll free) for assistance.
The bun feeder is not properly secured
or is damaged & impacting the belts
Re-secure the bun landing tray & adjusted as
needed. Contact Antunes Technical Support at
+1-877-392-7854 (toll free) for assistance.
Black belts were installed incorrectly
Verify the belts are properly installed & seated
into place. Refer to the maintenance section of
this owner’s manual
Buns are being over
compressed
Improper compression setting selected
Use recommended compression #4. Contact
Antunes Technical Support at +1-877-392-7854
(toll free) for assistance.
The buns are not sliced to acceptable
dimensions
Contact your bun supplier & have the buns
inspected for proper dimensions
Expired buns are being used
Use only buns that have not expired
Mechanical problem within conveyor
system
Contact Antunes Technical Support at +1-877-
392-7854 (toll free) for assistance.
TROUBLESHOOTING (continued)
Содержание 9210850
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