78
Issue 2 14/07/16
7
Fault Finding
7 Fault finding
7.1 Main power light is not on
7.2 Thermostat does not call for heat
7.3 Ignition module ‘Power’ LED is not lit
7.4 Fan does not energise
7.5 Ignitor does not glow
Make sure that the water heater is plugged in.
When the switch is on, is there 230V between L1 and N on the
terminal block? If not, check for loose wire connections on the
‘Power Switch Wire Harness.’ If connections are ok, replace the
switch.
If there is voltage between L1 and N, the light on the switch is
burnt out. Replace switch.
Make sure that the temperature of the tank is cool.
If the thermostat does not call for heat, check the PRIMARY
voltage across the ‘Transformer’. If there is voltage across the
PRIMARY, check the voltage across the SECONDARY leads of
the ‘Transformer’.
Install a jumper wire from N.O. terminal to the COM terminal on
the ‘Thermostat PC Board’. If the thermostat calls for heat after
installing a jumper wire, replace the ‘Thermostat Sensor Probe’.
If the ‘Sensor Probe’ is replaced and the unit still does not
operate, check ‘Potentiometer’ for the proper resistance. If the
readings are correct, replace the ‘Thermostat PC Board’.
Otherwise, replace the ‘Potentiometer’.
Check for 230 VAC at the ignition module on ‘230 VAC IN.’ If
there is voltage, check the secondary (24 volt terminals) voltage
across the transformer as previously described. If there is no
voltage from the secondary plug from the transformer, replace
the transform or wire harness. If the control has 230 and 24 volt
input, replace the control.
Check for voltage to the fan leads. If 230 volts is present,
replace the fan. If no voltage is present, check the fan relay,
thermostat/high limit switch and collector unit switch. If the limit
switch trips, call our technical support department.
Is there voltage to the ‘Hot Surface Ignitor’? Check for 230VAC
to the ignitor from the ignition module when the ignition LED is
lit. If not voltage to the ignitor, replace ignition control or the
ignitor relay.
Check the resistance value across the ‘Hot Surface Ignitor’. If
over 2000 ohms, then replace hot surface ignitor.