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The vacuum bag may have a leak. To test, seal the bag with
some air in it, submerge in water and apply pressure. Any
bubbles indicate there is a leak.
If the food contains a high amount of liquid, it is recommend-
ed to freeze it. Please take into account some foods are not
suitable for freezing
Leaks along the seal caused by wrinkling, food and liquids can
cause inadequate vacuum. Reopen the bag, wipe the top
Air has re-entered
the bag after being
sealed.
Leaks along the seal caused by wrinkling, food and liquids.
Reopen the bag, wipe the top inside the bag and smooth out
any wrinkles then reseal.
Fruits and vegetables release natural gases and some foods
can ferment. If the food has begun to spoil, discard. If the
food has not been refrigerated or the temperature in the
refrigerator has fluctuated, this can cause the food to spoil.
Check the bag for punctures which may have released the
vacuum. If vacuuming foods with sharp points such as bones,
cushion the edges with paper towels.
The bag melts
If the sealing strip or heating element overheat and melt the
Only use bags supplied. To order more bags go to
www.andrewjamesworldwide.com
Check the hose is well connected to both the canister and the
The canister will not
vacuum
Check the knob on the canister is in the position of “seal”.
Press the lid at the beginning of vacuuming to avoid leaking
Check the canister for damage. Replace if necessary.
Check the vacuum function is working properly.
Clean the rim of the canister.