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CLEANING INSTRUCTIONS
LIMITED WARRANTIES
PRODUCT LIMITED WARRANTY
DOOR FRAME:
EMCO Enterprises, Inc. (EMCO) warrants the door frame, hinges, and painted finish on Andersen® aluminum storm door products to be free from defects in manufacturing, materials, paint adhesion, or
workmanship, under normal use, for as long as the original consumer purchaser owns the home in which the door was initially installed.
COMPONENTS:
EMCO warrants the non-glass and non-insect screen fabric components of Andersen® storm doors (including brass and nickel hardware finish and the mechanical functions of balancers, locksets, closers,
windows and insect screens) to be free from defects in manufacturing, materials and workmanship for a period of five (5) years from the date of original retail purchase or for as long as the original consumer purchaser
owns the home in which the door was initially installed, whichever is shorter. Insulated glass is also warranted for a period of five (5) years not to develop, under normal conditions, any material obstruction of vision
resulting from manufacturing defects or as a result of premature failure of the glass or hermetic seal.
In the event a door frame, hinges, insulated glass or a component fails as a result of a defect in manufacturing, materials or workmanship within the limited warranty period specified above, and upon written proof
of purchase, EMCO, at its option, will provide a replacement door frame, hinge, insulated glass unit and/or components without charge – installation is not included. Such replacement or repair is warranted for the
remainder of the original limited warranty period. Please locate the door serial number and written proof of purchase and contact EMCO Consumer Support at 1-800-933-3626. Warranty claims made one (1) year after
purchase are subject to a flat processing fee.
“OOPS-PROOF” INSTALLATION LIMITED WARRANTY
EMCO Enterprises, Inc. (EMCO) warrants that any part lost or mis-cut during the original installation of your Andersen storm door will be repaired or replaced at no additional charge within ninety (90) days of the date of
original purchase. This limited warranty will not apply if the part has been misused, abused or altered. Cutting parts not specified by the installation guide or mis-drilled parts are not included in this warranty.
In the event a part is lost or mis-cut within the limited warranty period, EMCO, at its option, will provide the appropriate replacement part – installation is not included. Please locate the door serial number and written
proof of purchase and contact EMCO Consumer Support at 1-800-933-3626.
GENERAL LIMITED WARRANTY INFORMATION
The limited warranties set forth in this document are the only express warranties (whether written or oral) applicable to Andersen® storm doors, and no one is authorized to modify or expand these limited warranties. All
warranty claims must be made during the applicable warranty periods.
ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE APPLICABLE STATUTE OF LIMITATION, BUT IN NO CASE WILL EXTEND BEYOND THE TERM
OF THE LIMITED WARRANTIES SET FORTH ABOVE. EMCO EXCLUDES AND WILL NOT PAY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER ARISING OUT OF CONTRACT, TORT OR OTHERWISE, AND ITS
LIABILITY WILL IN ALL INSTANCES BE LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT
.
Some states do not allow the exclusion of incidental and consequential damages, or limitation of the duration of an implied warranty, so the above limitations or exclusions may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights that may vary from state to state and in Canada.
What is NOT covered by this limited warranty: damage caused by 1) improper installation, maintenance, or use; 2) chemicals or airborne pollutants, such as salt or acid rain; 3) acts of God, including wind damage; 4)
products not manufactured by EMCO
EMCO Enterprises, Inc. is a wholly owned subsidiary of Andersen Corporation. EMCO manufactures Andersen® and EMCO® storm doors. EMCO supports the limited warranties covering Andersen® Storm and Screen Doors.
“Andersen”, “EMCO” and all other marks where denoted are trademarks of Andersen Corporation. ©2019 Andersen Corporation. All rights reserved.
Reprinted and effective as of February 2019.
Online Parts and Knowledge Store
Andersen is committed to helping you find parts quickly and easily for your Andersen® or EMCO® storm door. Use the site below and your serial number to find many of the most-common replacement parts
for your storm door.
This site also includes the Andersen Storm Door Learning Center. Whether you are trying to find other Andersen® or EMCO® products or you are looking for replacement part installation guides, or other care
and maintenance topics and tips, this is a great place to start.
parts.andersenstormdoors.com
WINDOW GLASS
– The glass may be cleaned with any household glass cleaner. Keep glass cleaners away from all other components.
PLASTIC PARTS
– Plastic door components may be cleaned by using a mild soap and water mixture and by gently rubbing the affected area. Do not use harsh abrasives or any product that contains chlorine.
ALUMINUM PARTS
– Aluminum parts on the door may be cleaned by using a mild soap and water mixture and by gently rubbing the affected area. Mineral spirits may be used and will not harm the paint. This will
remove many items such as glue residue. Do not use harsh abrasives or any product that contains chlorine.
HANDLE COMPONENTS
–
BRASS and NICKEL
handles and components may be cleaned by wiping them down periodically with a wet or dry cloth.
OIL RUBBED BRONZE
handles and components have a “living finish”
and no protective coating. With frequent handling and use, the natural oils from your hands will polish away the dark outer finish to expose the bronze beneath, often resulting in a two-tone appearance. They may be
cleaned by wiping them down periodically with a wet or dry cloth.
PAINTED
handles and components may be cleaned by using a mild soap and water mixture and by gently rubbing the affected area. Do not use harsh
abrasives or any product that contains chlorine.
SWEEPS
– Sweeps may be cleaned with a mild solution of soap and water. Do not use harsh abrasives or any product that contains chlorine.
BRASS/NICKEL GLASS CLEANING
– Brass and Nickel components may be cleaned with good quality cleaner; such as Brasso®.
