Fault removal
64
Edition 05/2014
PlasmaQuant PQ 9000
3811
No factory data found in instrument storage (FINFO)! Please restart instrument and
software. If the problem persists, contact service!
Cause
Remedy
−
There is no production data for line
offset present in the device memory
−
The RAM memory is incorrect
−
Contact service for line offsets
−
Inform service
3870
No purge gas available!
Cause
Remedy
−
No Ar gas pressure is present
−
Check the Ar gas pressure
3871
No cooling water available (detector cooling)!
Cause
Remedy
−
The recirculating chiller is not switched
on
−
The cooling water flow is too low
−
Switch on the recirculating chiller
−
Check the cooling water flow for
> 0.85 L/min
3872
CCD cooling is inactive!
Cause
Remedy
−
A termination occurred during plasma
ignition
−
If the plasma is burning, in the
S
PECTROMETER
window, activate the
CCD
COOLING
option and then click on
[S
ET
].
5208
Status: CCD cooling error! Please check purge gas flow!
Cause
Remedy
−
No Ar gas flow is present
−
If the plasma is burning, in the
S
PECTROMETER
window, activate the
CCD
COOLING
option and then click on
[S
ET
].
3874
Spectrometer purging is still active!
Cause
Remedy
−
The Ar purging of the spectrometer is
not yet complete
−
Wait until the error message disappears
and purging is complete
4003
Plasma shut-down because emergency switch has been activated!
Cause
Remedy
−
The red plasma deactivation switch on
the left side of the device has been
operated
−
Reignite the plasma
4004
Plasma shut-down by plasma sensor!
Cause
Remedy
−
Air is present during the ignition of the
plasma in the spraying chamber
−
The plasma is flickering and unstable
due to the sample matrix
−
Before ignition, close the cartridge of the
pump hoses, dip the hoses in water,
purge the spraying chamber with Ar via
nebulizer gas
−
Dilute the sample matrix
−
Adjust the plasma conditions