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VClink Codec Master Control System
Technical Support
81
Technical Support
Overview
Before calling AMX for assistance, check your AXlink, power, and cable con-
nections, and the integrity of your software operating system. Reload the soft-
ware to see if something in the program is causing the problem. If the problem
is not resolved, reload the program from a new copy of your master disk. If you
still have a service problem, refer to the list shown in Figure 59 and map
(Figure 60) to determine your team. Then, call your AMX Support Team for
technical assistance.
Sales and support team telephone numbers
Team
Telephone number
Central
800/85-AMX-85 (800/852-6985)
East
800/75-AMX-75 (800/752-6975)
International
+(1) 972-907-6247
Special Projects
800/45-AMX-45 (800/452-6945)
Synergy
800/95-AMX-95 (800/952-6995)
Technical Support
800/93-AMX-93 (800/932-6993)
West
800/55-AMX-55 (800/552-6955)
West
Central
East
Figure 59
Sales and support team tele-
phone numbers
Figure 60
Sales and support team map
Содержание Codec Master Control System
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Страница 8: ...vi Table of Contents VClink Codec Master Control System...
Страница 24: ...16 Wiring the System VClink Codec Master Control System...
Страница 39: ...VClink Codec Master Control System Setup Wizard 31 Figure 27 Codec Setup Wizard Setup Password Protect page...
Страница 40: ...32 Setup Wizard VClink Codec Master Control System...
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Страница 80: ...72 Operational Quick Guide VClink Codec Master Control System...
Страница 84: ...76 Multipoint Conferences VClink Codec Master Control System...
Страница 88: ...80 Using the Dataport VClink Codec Master Control System...