TROUBLESHOOTING
37
D-0115696-C (OM038)
– Otowave 302 Operating Manual
5.
TROUBLESHOOTING
If a fault condition cannot be cleared, the operator is cautioned against repeatedly starting the instrument.
Please note:
Refer to the installation & operating instructions provided with the NOAH Impedance Module
or ampliSuite software for details of the data transfer operation and errors that may occur.
PROBLEM
CAUSE
SOLUTION(S)
No pressure can be build up
and the test sequence will stay
in the
EQUALIZE PRESSURE
SCREEN
.
No seal can be obtained
Estimated volume is too high
(perforated ear drum)
Wrong ear tip size chosen
Probe is blocked
Examine the probe tip for
contamination and clean or
replace the probe tip
Reposition the probe
Change the ear tip
No reflex test is conducted after
the tympanometry even though
the reflex test is active in the
REFLEX SEQUENCE.
In
REFLEX SELECTION
the
configuration is set to
ONLY IF
PEAK IS FOUND
or
NEVER
MEASURE.
Change settings in
REFLEX
SELECTION
to desired option.
Last measured data cannot be
found under
VIEW THE LAST
TEST
.
NEW TEST
might have been
selected in between and thereby
deleted the last test(s) from the
short-term memory.
To be stored data should be
stored immediately.
BLOCKED PROBE
Indicator LED b and c flash fast.
Probe is blocked
Probe placed against ear
canal skin
Probe disconnected from
base unit
Examine the probe tip for
contamination and clean or
replace the probe tip
Reposition the probe
Change the ear tip
Check probe connection with
base unit
WITHDRAW PROBE
Indicator LED b and c flash fast.
The probe has been moved
during measurement.
Test has been started with
the probe already inserted
into the ear.
Reposition the probe
Volume outside range
WITHDRAW PROBE
Indicator LED b and c flash fast.
Ear canal volume is > 5ml.
Probe
is
not
properly
inserted into the ear.
Reposition the probe
Pressure lost
WITHDRAW PROBE
Indicator LED b and c flash fast.
Ear seal has been broken while
testing for seal.
Reposition the probe
Measurement timed out
Indicator LED b and c flash fast.
Occurs when the ear seal
check is set to EXTENDED
Pump failed to achieve the
starting pressure within 4 s.
Pressure failed to reach -400
daPa within 12 s.
Reposition the probe. Retry the
test. If the problem persists,
contact your Amplivox service
centre.
VOLUME OUTSIDE RANGE
Indicator LED b and c flash.
Probe not placed correctly in ear
canal.
Reposition probe.
PROBE NOT CLEAR
Indicator LED c steady light.
Probe is blocked
Probe placed incorrectly
Check that the probe is not
inserted into a test cavity at
start-up.
Please ensure the probe is not
blocked or obstructed.
Содержание Otowave 302
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