IPC1 USER MANUAL ISSUE 9
-18-
15. Troubleshooting
If a problem is experienced with the relay, use the following tables to fault find the problem. Should the fault
persist, remove the relay and return the relay, plus a description of the fault, to Ampcontrol for repairs.
Note:
Checking the Status page (level 0, position 0) should be the first step in troubleshooting. This displays
what the relay requires to make it operate. Also check the first six event logs.
Symptom
Cause
Remedy
Page
Remote Display shows a
blank screen. The RDM
Healthy LED indicator
located on the top of the
RDM module is off
Loss of power to the Display
Check there is power to the relay and it is
correctly plugged in. The Relay supplies
15v dc to RDM. Check cable between
RDM and the relay.
1
Faulty Display Module.
Replace module.
Remote Display shows a
blank screen. The RDM
Healthy LED flashes at 1
Hz.
Power to RDM is healthy
but there is no data
Check data cable between the relay and
the RDM.
1
Status Message:
IPC Memory Error
When in diode pilot mode
Corruption in the Group 1 or
2 Settings, stored in the IPC
Relay
Examine the Group 1 and 2 Settings (level
8 and 9) to check the stored parameters in
the non-volatile memory. Machine type
and number are irrelevant and should be
ignored. One or several settings will show
‘???’. Re-program lost settings into the
memory.
7,8
Status Message:
IPC Memory Error
When in RTU pilot mode
Corruption in the Group 1
Settings in the IPC Relay
Examine the Group 1 Settings (level 8) to
check the stored parameters in the non-
volatile memory. One or several other
settings will show ‘???’. Re-program lost
settings into the memory.
7
Status Message:
RTU Memory Error
Either the RTU is not on line
or the RTU’s non - volatile
memory has been corrupted
Check that the RTU is on line (level 3,
position 1) ie., a healthy pilot loop. If the
RTU is on line examine the Group 2
Settings stored in the RTU (level 9). One
or several other settings will show ‘???’.
Re-program lost settings into the RTU
memory.
8
Relay will not close. EC
fault indicated.
Faulty pilot circuit (open or
high resistance or shorted to
earth)
Check pilot circuit eg., operate relay with
a dummy plug if in diode mode. If still
faulty replace the relay.
3
Check pilot fuse
Status Message:
Need RTU Start or
Stopped - RTU or
Stopped - RTU PTC
Relay is waiting for the RTU
digital inputs to be closed
Ensure all three RTU digital inputs are
closed.
2
Содержание IPC1
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