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StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide

Page 98

Appendix C

Replacing Failed Hard Drives

The drives are mounted in drive carriers to simplify their installation and removal from
the chassis. These carriers also help promote proper airflow for the drive bays.

S tep

Action

1

Verify the physical location of the disk to be replaced.  Use the M anageTrends System Hardware Health
Information display to identify the physical slot of the failed  disk drive. Hover the cursor over the failed
drive and a pop-up screen will  appear. A drop-down menu  button will appear at the top of the pop-up
screen. Click the drop-down menu  button and an option to “Blink” the drive becomes available, as
displayed in the graphic below. When “Blink” option is selected the physical drive will blink for 5
seconds.

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Содержание StorTrends 3600i

Страница 1: ...StorTrends 3600i 3610i Dual Controller Storage Appliance Setup Guide...

Страница 2: ...cted by copyright No part of this publication can be reproduced transcribed stored in a retrieval system translated into any language or computer language or transmitted in any form whatsoeverwithout...

Страница 3: ...res are for representative purposes only Your actual screen may look different You may have a newer version and build of the StorTrends software and ora different hardware configuration such as a diff...

Страница 4: ...to the loss of profits resulting from the use or misuse of the manual or information contained therein even if American Megatrends has been advised of the possibility of such damages Any questions or...

Страница 5: ...0i 3610i Dual Controller IP SAN storage appliance up and running Following the steps in the order given should enable you to have the systemoperational within a minimal amount of time NOTE Follow the...

Страница 6: ...ted You will also need it placed near a grounded power outlet Read the Rack and Server Precautions in the next section Choosing a Setup Location Leave enough clearance in front of the rack to enable y...

Страница 7: ...LY UPS TO PROTECT THE SERVER FROM POWER SURGES VOLTAGE SPIKES AND TO KEEP YOUR SYSTEM OPERATING IN CASE OF A POWER FAILURE 5 ALLOW THE POWER SUPPLY UNITS AND HARD DISK DRIVES TO COOL BEFORE TOUCHING T...

Страница 8: ...EN THE CHASSIS TOP COVER 4 WHILE WORKING ON THE SYSTEM DO NOT WEAR LOOSE CLOTHING SUCH AS NECKTIES AND UNBUTTONED SHIRT SLEEVES WHICH CAN COME INTO CONTACT WITH ELECTRICAL CIRCUITS OR BE PULLED INTO A...

Страница 9: ...to theconnection of the equipment to the power supply circuitry and theeffect that any possible overloading of circuits might have on over current protection and power supply wiring Appropriateconside...

Страница 10: ...ave square holes on the posts sometimes referred to as rapid rack holes Must have a side clearance of 0 75 inches in between the posts from square mounting hole to square mounting hole Meaning if you...

Страница 11: ...StorTrends 3600i 3610i Dual Controller IP SANStorageApplianceSetup Guide Page 11 Correct type of four post rack enclosure Wrong type of four post rack enclosure...

Страница 12: ...e slid out from the outer rack rail prior to installation To slide the inner rack rail from the outer rack rail fully extend the rack rail until the inner rack rail slides to its locking position Rack...

Страница 13: ...position You will hear a snap when this happens and the inner rack rail will become securely affixed to the side of the chassis Screw the inner rack rail to the side of the chassis Inner Rail Attached...

Страница 14: ...of the outerrack rail until it comes into contact with the back post Make sure that the outerrack rail is level and secure it to the port in the same manner as you did with the front of the outer rac...

Страница 15: ...StorTrends 3600i 3610i Dual Controller IP SANStorageApplianceSetup Guide Page 15 Slide System into Enclosure...

Страница 16: ...etwork cables from both NIC 1 and NIC 2 on both the Left Controller and the Right Controller of your StorTrends Dual Controller IP SAN storage appliance to your network NOTE CAT6 network cables gives...

Страница 17: ...Plug the USB cable from theUPS to theUSB port of this dongle B Plug this connector into the KVM port on the back of thecontroller 2 Automatic UPS Switching Module AUSM provides continuous monitoring o...

Страница 18: ...Failover i e when LC goes down AUSM will automatically start monitoring the Right Controller RC and will switch back to LC automatically after Fail Back i e LC comes up NOTE It is recommended to confi...

Страница 19: ...er your system on Press the power button located on the front right side of your StorTrends Dual Controller IP SAN storage appliance Both the Left Controllerand the Right Controllerof your StorTrends...

Страница 20: ...IP addresses then there may be some issue with the corresponding controllers use Method 2 instead Method 2 A good way to discover if one or both controllers are powered on or off is by logging into e...

Страница 21: ...can initially connect to yourStorTrends Dual Controller IP SAN Storage Appliance using the IP Address of yourstorage appliance In this example we will use the following as your network connection sett...

Страница 22: ...he default User Name and Password is as follows Field Defaults User Name itxadmin Password password You can log into any of the NICs to initially configure your StorTrends storage appliance In this ex...

Страница 23: ...an Expired License section located in the back of this document Otherwise continue onto the Email Alert Settingssection The License Information page only appears after initial login if one of the foll...

Страница 24: ...unavailable for reading unless the access can be authenticated with the set authentication key Please follow the below steps to complete authentication to SED Step Action 1 When SED setup is detected...

Страница 25: ...ollowing progress screen will be shown after login to ManageTrends NOTE This page will automatically be redirected after theprogress is completed You will be able to access the management functionalit...

Страница 26: ...key by selecting Dashboard from the left menu then select SED authorization icon from the System section If both controllers are down after SED authentication is being configured then you will prompt...

Страница 27: ...the Quick Network Configuration Wizard section In some instances yourStorTrends Authorized Reseller may have already configured Email Alerts or may have chosen to disable Email Alerts prior to you ta...

Страница 28: ...ngs that can cause unrecoverable situations If you decide to skip configuring Email Alerts you can enable Email Alerts later Simply select Dashboard from the left menu then scroll down until you see t...

Страница 29: ...event such as a StorTrends Dual Controller IP SAN Storage Appliance reboot Warning Check this box to trigger an email notification to be sent whenever a warning event is recorded Examples of Warning...

Страница 30: ...ourStorTrends storage appliance NOTE This is a one time wizard User cannot come back again to this wizard once he completes quick network configuration or if he skips this wizard If the user opted to...

Страница 31: ...rStorTrends Dual Controller IP SAN Storage Appliance When you initially log into one of your Controllers on yourStorTrends Dual Controller IP SAN Storage Appliance using one of its physical IP address...

Страница 32: ...ddresses In this example we have two Physical IP Addresses to choose from left controller We will use the Left Controller NIC 1 Immediately after yourinitial login attempt you are taken to the Quick N...

Страница 33: ...is option if Network Configuration with Team You want to configure Network Teaming on both Controllers that has both NIC 1 and NIC 2 connected to a Switch that supportsNetwork Teaming Network Configur...

Страница 34: ...le Physical Virtual IP address and network team will be configured for NIC 1 NIC 2 from both controllers In this example ideally theUser should use the 10Gbps Network connection instead of the1 Gbps I...

Страница 35: ...ndary DNS DNS suffix Enabling Jumbo Frame will change the Maximum Transmission Unit MTU sizeto 9000 bytes But please ensure that the switch and theNetwork Interface card supportsJumbo frame Please cli...

Страница 36: ...Primary for network team In our example we have logged in to ManageTrends using 10 0 5 49 which is selected as primary Refer to the prvious screenshot Step Action 5 Select the typeof teaming from the...

Страница 37: ...Virtual IP field In this example 10 0 5 51 and 10 0 5 52 7 Makesure that the Virtual IP Address that you want to use is in the same subnet as that of physicalIP and should not be used by some other s...

Страница 38: ...ck Finish to create the PhysicalIP Address Network team and Virtual IP Addresses with your settings Physical IP address creation Network team and Virtual IP address creation will be done one after ano...

Страница 39: ...e Page 39 STOP Skip ahead to the ManageTrendsLogin Information section Network Configuration Only Step Action 1 Makesure Network Configuration Only is selected and click Next 2 In this example Physica...

Страница 40: ...then proper error will be shown to the user New physicalIP addresses forboth the controllers Mandatory Subnet mask Mandatory Gateway Primary DNS Secondary DNS DNS suffix Enabling Jumbo Frame will cha...

Страница 41: ...use in theVirtual IP field In this example 10 0 5 51 and 10 0 5 52 5 Makesure that the Virtual IP Address that you want to use is in the same subnet as that of physicalIP and should not be used by so...

Страница 42: ...ual IP Summary page Click Finish to create the Physical and Virtual IP Addresses with your settings Physical and Virtual IP address creation will be done one after another and progress will updated ac...

Страница 43: ...ng Quick Network Configuration Wizard Network Configuration Wizard After you configure Email Alerts you will be presented with the Quick Network Configuration Wizard where you will be able to configur...

Страница 44: ...ss which provides seamless redundancy during controller failure NOTE In this User s Guide Virtual IP Address and Alias IP Address is used interchangeably A Virtual IP Address is an Alias IP Address an...

Страница 45: ...can use any of the Physical IP Addresses In this example we have two Physical IP Addresses to choose from We will use the Left Controller NIC 1 Immediately after yourinitial login attempt you are take...

Страница 46: ...work Team Option section Want to simply configure the Virtual IP Address Skip to the Virtual IP Configuration Option section You are given a couple of options Option Select this option if Virtual IP C...

Страница 47: ...both controllers simultaneously Please make sure that physical IP addresses are assigned for at least two of the NICs from each controller Please make sure all the NICs which are going to be part of...

Страница 48: ...elect at least two NICs from thelist In this example Network team will be created between NIC 1 NIC2 in each controller Physical NIC Location Physical IP Address Left Controller NIC 1 10 0 5 233 Left...

Страница 49: ...ected as Primary for network team In our example we have logged in to ManageTrends using 10 0 5 233 which is selected as primary Refer to the above screenshot Step Action 3 Select the typeof teaming f...

Страница 50: ...In this example 10 0 5 51 and 10 0 5 52 NOTE Makesure that the Virtual IP Address that you want to use is in the same subnet as that of physicalIP and should not be used by some other system Oneway t...

Страница 51: ...view theAlias Virtual IP Summarypage Click Finish to create the Virtual IP Addresses with your settings Virtual IP address creation will be done one after another and progress will updated accordingly...

Страница 52: ...E Please make sure that physicalIP addresses are assigned for at least one of the NICs from each controller Step Action 1 Makesure Virtual IP Configuration is selected and click Next 2 Select a NIC fr...

Страница 53: ...0 5 52 NOTE Makesure that the Virtual IP Address that you want to use is in the same subnet as that of physicalIP and should not be used by some other system Oneway to check for this is to try and PI...

Страница 54: ...heAlias Virtual IP Summarypage Click Finish to create the Virtual IP Addresses with your settings Virtual IP address creation will be done one after another and progress will updated accordingly Once...

Страница 55: ...IP SAN Storage Appliance If you use the Physical IP Address you will automatically be redirected to your Virtual IP Address You will also be prompted with a warning message You are redirected to log...

Страница 56: ...You will be prompted to provide a username and password before you can gain access to your StorTrends Dual Controller IP SAN Storage Appliance Enter your username and password Field Defaults User Nam...

Страница 57: ...and drive Slot number will begin from 0 to 15 Slot 15 Slot 0 Use the following instructions as a basis NOTE The Storage Wizard will select all the physical drives present in the StorTrends Dual Contro...

Страница 58: ...rTrends Dual Controller IP SAN storage appliance you will be prompted to run the Storage Wizard The Storage Wizard will get you up and running in the shortest amount of time possible NOTE The Storage...

Страница 59: ...ith SSDs Read Intensive SSDs Write Intensive SSDs and HDDs are not supported in Head Enclosure Number of Read Intensive Write Intensive SSDs may vary based on systemconfiguration and requirement 3600i...

Страница 60: ...ect the Enclosure Head Node JBODs from the Enclosure dropdown list JBODs will be listed if there is a JBOD attached to your StorTrends Dual Controller IP SAN storage appliance By default Head Node is...

Страница 61: ...D 5 5 Drives 1 Spare RAID 6 6 Drives 0 Spare 3610i Configuration Write Intensive SSD RAID Supported Read Intensive SSD RAID Supported 4 RAID 5 4 Drives 0 Spare 12 RAID 5 11 Drives 1 Spare RAID 6 12 Dr...

Страница 62: ...Write Through Write Back and Force Write Back are the Cache Options supported 7 Select or Unselect the compression mode for the storage pool 8 Click on the Create button to configure your Storage Pool...

Страница 63: ...t all 3600i 3610i StorTrends appliance User can login to any of thesystemby clicking the corresponding server 2 This ManageTrends top section will show the systemlogin and logout information Addition...

Страница 64: ...D 5 15 Drives 1 Spare RAID 6 16 Drives 0 Spare Importing Foreign Configuration Using the Storage Wizard Foreign Configuration Before You Begin NOTE JBOD is supported only for 3610i Please make sure th...

Страница 65: ...rage wizard will automatically detect the foreign configuration when corresponding Enclosure is selected as shown below In this example RAID 5 15 Drives 1 Spare logical drive is detected in the JBOD S...

Страница 66: ...BOD which has 16 Read Intensive SSDs Step Action 1 Select RAID 5 15 Drives 1 Spare option for Read Intensive Tier 2 Select the corresponding Storage pool from the list and click Expand button 3 New lo...

Страница 67: ...he following instructions as a basis Step One Volume Wizard If your SAN Virtual Volume has not been configured on your StorTrends Dual Controller IP SAN storage appliance you can run the Volume Config...

Страница 68: ...Select the storage poolon which you want to configure SAN Virtual Volumes and click Next Step Three Create Volumes This section allows you to create yourSAN Virtual Volume and configure your Target in...

Страница 69: ...ovisioning Type By default this is set to THIN and cannot be modified Create New Target The Create New Target field will automatically populatewith thecreated volume name The Target Name can be change...

Страница 70: ...lume configuration from the list Once you are satisfied with the SAN Virtual Volumes in your list click Finish Step Four All Done No Errors Once you click Finish the wizard begins to create your SAN V...

Страница 71: ...Dual Controller IP SANStorageApplianceSetup Guide Page 71 Once all your SAN Virtual Volumes have been created you will be able to access the Volume by clicking on it from the tree menu STOP You should...

Страница 72: ...the Update License icon The StorTrends software comes with a License Key that is valid for a trial period of 90 days and it has most of the features enabled Following your 90 day trial period you can...

Страница 73: ...the form of a text document After you save the new key to a location on your hard drive use the Browse button to navigate to the location of that file and then simply select the Update License button...

Страница 74: ...page will open containing the Service Key and a place where you can enter thepath of the License key file path 5 In the License Key File Path field and if you have the License Key already typethepath...

Страница 75: ...using the appropriatebutton In this example you would click the Open button 7 The file that you selected is displayed in theLicense key file path field Click theUpdate License button to continue with...

Страница 76: ...ApplianceSetup Guide Page 76 Step Description 9 Congratulations You ve successfully updated the License Key on your StorTrends storage appliance 10 The options you have licensed will be marked Enabled...

Страница 77: ...however that is outside the scope of this document For more information on what else you can do with IPMI see the Help information from within the IPMI web user s interface web UI NOTE This document...

Страница 78: ...is powered off during a reinstallation of the StorTrends software Once you get the IPMI s IP Address of the Left Controller you can access it from an Internet browser on anothersystem on the same subn...

Страница 79: ...ured IP Address for the Baseboard Management Controller BMC will be shown along with the Subnet information This IPMI IP address can also be changed to a new IP address either by configuring static IP...

Страница 80: ...SANStorageApplianceSetup Guide Page 80 Step 5 Navigate to IPMI web portal To access manage the controller through IPMI Address click on Click here to manage link which will open the Controller s IPMI...

Страница 81: ...physically attach a keyboard and monitor to the Left Controller s KVM Dongle Once you do this power on the StorTrends storage appliance by pressing the power button located on the upper right side of...

Страница 82: ...Controller IP SANStorageApplianceSetup Guide Page 82 Step Three Navigate to IPMI Configuration Once you are in the BIOS Setup Utility navigate using the ARROW KEYS to Advanced and then to IPMI Config...

Страница 83: ...ntroller IP SANStorageApplianceSetup Guide Page 83 Step Four Navigate to Set LAN Configuration Navigate to Set LAN Configuration and press the ENTER key Step Five Navigate IP Address Navigate to IP Ad...

Страница 84: ...he IP Address in the Current IP address in BMC field This is the IP Address of the Left Controller s IPMI If needed you can set the new IP address also and note it down Step Seven Exit the BIOS Setup...

Страница 85: ...icro name once you log into the IPMI The technology behind the BIOS AMIBIOS and IPMI MegaRAC SP were developed by American Megatrends Inc AMI Logging into the Left Controller s IPMI Type the IP Addres...

Страница 86: ...me and password before you can gain access Enter the default username and password Field Defaults User Name ADMIN Password ADMIN WARNING It is STRONGLY advised that you change the ADMIN password Chang...

Страница 87: ...access the Right Controller s IPMI click on it Your browser will attempt to bring up another window or tab Make sure that popups are allowed for this action to properly take place Notice that there a...

Страница 88: ...anceSetup Guide Page 88 Login with the same default credentials as you used for the Left Controller Field Defaults User Name ADMIN Password ADMIN Once you are logged into the Right Controller s IPMI y...

Страница 89: ...wing power control actions from within the web UI of the IPMI View the power status ofthe controller Reset the controller Power off the controller immediately Power off the controller in an orderly wa...

Страница 90: ...StorTrends 3600i 3610i Dual Controller IP SANStorageApplianceSetup Guide Page 90 The Remote Control page opens Click on the Power Control button...

Страница 91: ...rform one of the following View the power status ofthe controller Reset the controller Power off the controller immediately Power off the controller in an orderly way Power on the controller If you co...

Страница 92: ...Guide Page 92 Power Controlling the Controller Performing a power control operation on the controller is the same when powering the controller on or off Simply select the option you want to perform an...

Страница 93: ...veX enabled Internet browsers handle JAVA downloads differently Remote Console requires that JAVA downloads be enabled to allow your systemto download and open run jviewer jnlp Google Chrome as of 17...

Страница 94: ...ou first log into the web UI of the controller s IPMI you will see the following screen Select the controller that you want to perform console redirection on In this example both the Left Controller a...

Страница 95: ...StorTrends 3600i 3610i Dual Controller IP SANStorageApplianceSetup Guide Page 95 The Remote Control page opens Click the Launch Console button to start Remote Console...

Страница 96: ...ds 3600i 3610i Dual Controller IP SANStorageApplianceSetup Guide Page 96 Your Internet browser will download the jviewer jnlp file Some Internet browsers such as Google Chrome will hide the jviewer jn...

Страница 97: ...wser security you may be prompted with a security warning In this example Google Chrome warns The type of file can harm your computer Do you want to keep jviewer jnlp anyway Click the Keep button The...

Страница 98: ...on 1 Verify the physicallocation of thedisk to be replaced Usethe ManageTrends SystemHardware Health Information display to identify thephysicalslot of thefailed disk drive Hover the cursor over the f...

Страница 99: ...ut resting in the slot 3 Wait a full 3 three minutes before removing the failed drive from the slot Step Action 4 After completing the 3 minute wait period remove thefailed drive insert the replacemen...

Страница 100: ...StorTrends 3600i 3610i Dual Controller IP SANStorageApplianceSetup Guide Page 100 THIS PAGE IS INTENTIONALLY LEFT BLANK...

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