Page
14
of
15
AE-G12N & G22N
Operation Manual
773.376.0800 (P) • 773.376.2010 (F) • 3131 S. Canal St. Chicago, IL 60616
Revision 8/2015
Troubleshooting
Issue
Cause
Solution
During operation, the motor
unit sounds abnormal or is
straining
Trying to grind completely
frozen meat
Remove the meat from the grinder and let the meat thaw
before continuing to grind the product
Coupling ring is installed
too tightly
Loosen the coupling ring. Hand tighten it, then rotate the
coupling ring back slightly
Knife or plate edges have
worn or dulled
Replace the knife and plate
Teflon washer not installed
Remove spiral auger and attach the Teflon washer
During operation the grinder
makes a metal grinding or
squeaking noise
Coupling ring is installed
too tightly
Loosen the coupling ring. Hand tighten it then rotate the
coupling ring back slightly
Teflon washer not installed
Remove spiral auger and attach the Teflon washer.
Motor unit stops working
suddenly during operation
NOTE: If motor constantly
stops and you need to reset
often, there may be an
additional hazard. Stop use
and contact American Eagle
Machine has been
overloaded
Turn the forward/reverse switch to OFF. Let the unit cool
off for 10-15 minutes before starting again. Press the
Reset button, then resume
Coupling ring installed too
tightly
Turn the forward/reverse switch to OFF. Let the unit cool
off for 10-15 minutes. Loosen the coupling ring. Hand
tighten, then rotate the coupling ring slightly. Press the
reset button, then resume
Teflon washer not installed
Remove spiral auger and attach the Teflon washer
During grinding meat backs
up the feed chamber
Knife or plate edges have
worn or dulled
Replace the knife and plate
Coupling ring is on too tight
Loosen the coupling ring. Hand tighten it then rotate the
coupling ring back slightly
Grinder plate is blocked
Turn the forward/reverse switch to the reverse (REV)
position. Clean out plate
Knife or plate edges have
worn or dulled
Replace the knife and plate
During grinding the meat
output is not smooth or is
mushy and in paste form
Follow these instructions first if you encounter any problems operating the meat grinder