6. Trouble Shooting
If problems occur with the system, please use this trouble shooting guide to identify the cause
and correct the error.
Problem
Possible cause
Recommended action
No live image on the
left side of the
screen but User
Interface is present
on the display or the
image shown to the
left is frozen
aScope 4 Broncho not
connected to aView.
Connect an aScope 4 Broncho to the
blue port on aView.
aView and aScope
4 Broncho have
communication
problems.
Restart aView by pressing the power
button for at least 2 seconds. When
aView is off restart by pressing power
button once more.
aScope 4 Broncho
is damaged.
Replace the aScope 4 Broncho with a
new one.
A recorded image is
shown in the yellow
file management tab.
Return to live image by pressing the blue
live image tab or restart aView by pressing
the power button for at least 2 seconds.
When aView is off restart by pressing
power button once more.
Low picture quality
Blood, saliva etc. on
the lens (distal tip).
Gently rub the distal tip against the
mucosa. If the lens cannot be cleaned
this way remove the aScope 4 Broncho
and wipe the lens with sterile gauze.
Absent or reduced
suction capability
or difficulty in
inserting endoscopic
accessory through
the channel
Channel blocked.
Clean the working channel using a
cleaning brush or flush the working
channel with sterile saline using a
syringe. Do not operate the suction
valve when instilling fluids.
Suction pump is
not turned on or
not connected.
Turn the pump on and check the suction
line connection.
Suction valve is
damaged.
Prepare a new aScope 4 Broncho.
Endoscopic accessory
inserted in working
channel
(applicable
if suction is absent
or reduced).
Remove endoscopic accessory.
Check that the accessory used is of the
recommended size.
Bending section not
in neutral position.
Move bending section into
neutral position.
Soft endoscopic
accessory difficult to
pass through working
channel seal.
Use the enclosed introducer.
EN
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