Ambit U10C017, Руководство пользователя

Страница: 33 / 51

User’ Guide
33
Modem and wait for 5 seconds and power on the modem again. If the problem still exists, you may
have a hardware problem.
The Link LED on my cable modem is not lit.
•
Try restarting the computer so that is could re-establish a connection with the cable
modem.
•
Check for a resource conflict (Windows users only). To do this:
1) Right-click on the My Computer icon on your desktop and choose Properties.
2) Click the Device Manager tab and look for a yellow exclamation point or red X
over the NIC in the Network Adapters field. If you see either one, you may have an
IRQ conflict. Refer to the manufacturer’ documentation or you cable service
provider for further assistance.
•
Verify that TCP/IP is the default protocol for your network interface card (NIC)
•
Power cycle the cable modem by removing the power adapter from the electrical outlet and
plugging it back in. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.
•
Your Ethernet cable may be damaged. Try another cable.
All of the LEDs on the front of my modem look correct, but I cannot access the Internet.
•
If the POWER, DS, US, Online and Link LEDs are solidly lit, the cable modem is working
properly. Try restarting the computer so that is could re-establish a connection with the
cable modem.
•
Power cycle the cable modem by removing the power adapter from the electrical outlet and
plugging it back in. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.
•
If your PC is connected to a hub or gateway, try connecting the PC directly into the cable
modem.
•
If you are using a cable splitter, try removing the splitter and connect the cable modem
directly to the cable wall outlet. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.
•
Your Ethernet or coaxial cable may be damaged. Try using another cable.
•
If none of these suggestions work, contact your cable service provider for further
assistance.