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Supervisor 3000 Installation Instructions

PUD3628R1-2 

       For assistance: [email protected]  +1 (909) 591-8431  

Page 31

Troubleshooting

Symptom

Possible Cause

Solution

Unit will not turn 

on

No power

Make sure that there is power to the turnstile power terminal block. Check if LEDs are 

lit on the I/O control board and the seven-segment display is showing a number. 

Blown fuse

Check fuse. If necessary replace with a 

2.5A (slo-blo) fuse.

Constant auditory 

alarming

Communication/

Low-voltage cable

Check the I/O control board to see if amber LEDs are lit. If they are lit, the most likely 

problem is a loose or improper communication connection. Disconnect the black 16-

pin connectors from the I/O control board and motor controller boards, apply contact 

cleaner / lubricant to connector pins and reseat. Retry operation.
If condition persists, perform the same process on the 16-pin connectors going into and 

out of the light boards and sensor boards. Retry operation. Alvarado Technical Support 

has a process document and can provide additional instructions.

Barrier arms 

operate erratically

Barrier arms do 

not move.

Digital position 

encoder is not in 

place

Verify the digital position encoder is secured to the pully shaft with all the locks tabs in 

place. [Figure 30]. 

NOTE: After re-seating the digital position encoder, the barrier 

Home position must be reset PRIOR to power cycling the turnstile.

Blown 24VDC 

fuse on the motor 

controller board.

Locate the motor controller board fuses [Figure 31]. Using a multimeter, check the 

24VDC 6.3A fuse for continuity. If the fuse is blown, contact Alvarado for replacement 

instructions. 

Blocked Sensor 

auditory alarms 

sounds after 15 

seconds (default).

Wire or cable 

blocking sensors

Check for a stray wire or cable in front of the transmit and receive operational sensors 

(horiazontal arrays).Tuck any stray wire or cable out of sensor viewing area. If this does 

not resolve the problem, contact Alvarado technical support for instructions on using 

the ADR-UP and ADR-DN buttons on the I/O control board to perform diagnostics on 

sensors.

Barrier arms do 

not align in closed 

position

Home position 

needs to be reset

Follow the Setting the Home Position instructions in Appendix A on Page 32.

System does not 

boot.

Motor controller  

board fuse is 

blown.

Locate the motor controller board fuses [Figure 31]. Using a multimeter, check the 

5VDC 3A and 12VDC 2A fuses for continuity. If a fuse is blown, contact Alvarado for a 

replacement. 

NOTES: If a user status display or open / closed status light is out, 

this may indicate the 5VDC 3A fuse is blown. If the motor controller board LEDs 

are out, this indicates the 12VDC 2A fuse is blown.

This basic troubleshooting section is provided to aid installers with the most commonly encountered installation problems. If you 

require more troubleshooting assistance, see the 

SU3000 User Guide

.

Digital Position Encoder

Motor Controller Board Fuses

Fig. 30

Fig. 31

1

2

3

FUSES

1) 24VDC 6.3A     2) 5VDC 3A 

3) 12VDC 2A

Digital 

Position 

Encoder

Lock 

Tabs

Содержание SU3000

Страница 1: ...Inc 12660 Colony Street Chino CA 91710 Phone 1 909 591 8431 Fax 1 909 628 1403 support alvaradomfg com www alvaradomfg com PUD3628R1 2 SUPERVISOR 3000 SU3000 Optical Turnstile with Motorized Barrier...

Страница 2: ...t 14 Baseplate Assembly Optional 15 Installation Instructions 16 Anchoring the Turnstile 16 Internal Card Reader Installation 18 Wiring Instructions 19 Primary Power 19 Crossover Cable 19 I O Control...

Страница 3: ...Alvarado parts to repair a damaged turnstile Closely follow the handling instructions for moving or lifting the turnstile during installation Power off the turnstile before connecting or disconnectin...

Страница 4: ...er Cabinets are used to create additional lanes for multi lane configurations Each additional lane includes the parts below Single Lane Parts List Center Cabinet Parts List Per Center Cabinet Concrete...

Страница 5: ...status display that communicates lane status to the user A card reader is normally installed during installation underneath the lid below the user status display Center cabinets contain both master an...

Страница 6: ...enabled Running Ethernet cabling to the SU3000 provides a number of benefits 1 It allows implementation of Alvarado s TCP IP control and monitoring software 2 It allows easy implementation of SU3000...

Страница 7: ...w Footprint Drawing Fig 3 28 Single Lane Plan Elevation Footprint Drawing For ease of installation and servicing Alvarado recommends a minimum of 6 of space between the cabinets and adjacent walls or...

Страница 8: ...lan View Footprint Drawing Fig 4 36 Single Lane Plan Elevation Footprint Drawing 0 2X 1 3 32 2X 1 4 35 1 8 44 2X 1 3 32 2X 1 4 35 1 8 44 0 2 51 7 7 196 16 7 424 2X 19 9 506 2 51 7 7 196 16 7 424 2X 19...

Страница 9: ...ggests the use of surge protection on the high voltage power line to further protect electronics Fig 5 SU3000 Conduit Lines For multi lane conduit requirements refer to Appendix B on Page 33 NOTE Seal...

Страница 10: ...inning the installation Card readers or other physical access devices may be installed in the reveal under the lid on either or both right hand sides of the lane Card readers physical access devices a...

Страница 11: ...panel with the key provided To remove slide each unlocked end panel up slightly and then pull it away from the cabinet See Figure 6 for more details When moving cabinets into place DO NOT attempt to...

Страница 12: ...7 for more details Removing a Side Panel Slide Across Pins Lift to Free Side Panel from Pins FIGURE 4 3 0 2 Removing the Side Pan Removing a Side Panel Slide Across Pins Lift to Fr Panel fro FIGURE 4...

Страница 13: ...ws under the lid the thumbscrews are located at the end of the cabinet two on each end there is a total of 4 thumbscrews and remove the lid by lifting the lid carefully off the turnstile See Figure 8...

Страница 14: ...Secondary Controller Side Main Controller Side Secondary Controller Side Main Controller Side Secondary Controller Side Main Controller Side INCORRECT INCORRECT Main Controller Side Secondary Control...

Страница 15: ...ntrols must be accessible and provided to the turnstile The side plate on the baseplate must be removed in order to provide external power data or the side plate may be drilled with appropriate holes...

Страница 16: ...optimum performance Use the following procedure to square each cabinet with respect to the floor and other cabinets A Measure the distance from the inside wall of one cabinet to the inside wall of th...

Страница 17: ...of the anchor must be inserted into the hole first Use a hammer to tap the anchors into place if needed Ensure that the anchors are flush with the concrete floor 6 If not already done pull all wires A...

Страница 18: ...Figure 17 4 Install the card reader per manufacturer s instructions If the distance between the installed card reader and top channel lid exceeds the read range of the card reader shims may be used to...

Страница 19: ...des The primary wiring lines for 110VAC and 220VAC consist of the following Terminal 110V 220V Ground Green Green Yellow Neutral White Blue Line Black Brown 1 Locate the pre installed power terminal b...

Страница 20: ...dry contacts SDC All input signals must be normally open N O voltage free dry contacts with the exception of the fire alarm input which can be configured via jumper on the I O control board to accept...

Страница 21: ...for one authorized passage until passage occurs or timeout 10 EXTALRX Unauthorized Presence Exit MDC An output occurs when there is entry into the lane area from the exit direction without authorizati...

Страница 22: ...Key Control If this option has been ordered for your turnstiles two 3 position key switches are installed on the turnstile Turning the key to one of the three positions allows each turnstile direction...

Страница 23: ...ate the ENTPAS and GND terminals 2 Using a wire jumper connect the ENTPAS and GND terminals Figure 22 Exit Direction 1 Locate the EXTPAS and GND terminals 2 Use a wire jumper to connect the EXTPAS and...

Страница 24: ...ation on SU3000 passage modes can be found in the SU3000 User Guide Flashing Passage Mode Description User Status Display Open Closed Status Light Controlled Passage The barrier arms are closed securi...

Страница 25: ...to Appendix A on Page 29 for instructions on setting the barrier arm Home Position The keys to power the turnstile ON OFF are packaged in the hardware box that was shipped with the turnstile Powering...

Страница 26: ...ntry Exit Authorized Entry Exit Unsecured Side Unauthorized Entry shown Authorized Entry shown Secured Side Unsecured Side TEST PROCEDURE TURNSTILE RESPONSE Enter the turnstile without authorization U...

Страница 27: ...e turnstile Barriers close after passage completion Enter the turnstile User Status Light red icon is illuminated Open Closed Status Light is red Unauthorized Entry alarm sounds Barriers remain closed...

Страница 28: ...ning the key to one of three positions overrides all existing settings placing the turnstile in Controlled Passage mode Free Passage mode or No Passage mode depending on the orientation of the key Ref...

Страница 29: ...arch programs and files field 5 Enter the following command ping XXX XXX X XXX where XXX XXX X XXX is the IP address of the turnstile Figure 29 6 A successful ping will result in the message shown in...

Страница 30: ...tioning properly Auditory alarms are playing back correctly Barrier arms move smoothly between the open and closed positions 3 Access Control Integration Installed card readers are successfully readin...

Страница 31: ...DC fuse on the motor controller board Locate the motor controller board fuses Figure 31 Using a multimeter check the 24VDC 6 3A fuse for continuity If the fuse is blown contact Alvarado for replacemen...

Страница 32: ...l operation mode 2 Press the Test Mode button for two seconds The D2 LED will be lit solid You are now in test mode Figure A1 3 Move the barrier arm a couple of inches in both directions and then plac...

Страница 33: ...uration Three Lane Configuration LANE 2 LANE 2 LANE 3 LANE 1 LANE 1 Master Cabinet Master Cabinet Center Cabinet Center Cabinet Slave Cabinet Center Cabinet Slave Cabinet Symbology Description Conduit...

Страница 34: ...not provided Wire gauge recommendations for 30 50 and 100 ft runs are provided on Page 36 If your installation requires runs beyond 100 ft ensure wire gauge is appropriate and in compliance with local...

Страница 35: ...onduit holes on the enclosure Figure C3 4 Locate the pre installed primary power terminal block Figure C3 There is one primary power terminal block per enclosure 5 Attach each primary power wire to th...

Страница 36: ...urnstiles Fig C4 Power Supply Output Terminal Block Fig C5 Turnstile Power Terminal Block The 24VDC V and GND V terminals are common NOTE If connecting to multiple turnstiles it is recommended to labe...

Страница 37: ...ort alvaradomfg com 1 909 591 8431 Page 37 LANE 1 MASTER CABINET CENTER CABINET SLAVE CABINET CENTER CABINET LANE 2 LANE 3 110VAC 220VAC INPUT POWER SUPPLY ENCLOSURE 24VDC OUTPUT TO CIRCUIT BREAKER Ex...

Страница 38: ...ation Instructions Page 38 For assistance support alvaradomfg com 1 909 591 8431 PUD3628R1 2 24VDC CONDUIT HOLES 110 220VAC CONDUIT HOLE Power Supply Enclosure Dimensions 15 80 401 4 9 50 241 3 6 23 1...

Страница 39: ...ble Connection Diagrams MASTER SLAVE Master Cabinet Slave Cabinet SLAVE SLAVE MASTER MASTER Master Cabinet Center Cabinet Slave Cabinet LANE 1 LANE 2 SLAVE SLAVE SLAVE MASTER MASTER MASTER Master Cabi...

Страница 40: ...0 05 20 14 A Flores Original document 1 1 07 14 14 A Flores Added Configuring Passage Modes section 1 2 11 13 15 A Flores Updated crossover cable length to 8 Appendix B Multi Lane Conduit Requirements...

Страница 41: ...This page intentionally left blank...

Страница 42: ...2014 Alvarado Manufacturing Company Inc This work may not be reproduced published or redistributed in whole or in part without the express prior written permission of Alvarado...

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