CNK212
User’s Guide
400-0701-001
10
8. Troubleshooting Guide
The CNK212 supplied was carefully tested and no problems were detected.
However, we would like to offer the following suggestions:
CNK200 Series
Symptom
Resolution
No Display
1. Check the source and make sure there is a signal present.
2. Make sure the monitor has power and is turned on.
3. Depending on the length and quality of the HDMI cable, it may be necessary to use a repeater
to extend the video signal over long cable runs. Search for HDMI repeater, booster, or extender.
Poor Output
Image
1. The source resolution may not be compatible with the projector or other display device. Try
other resolutions from the source.
2. The source and display may not be compatible. Connect the source directly to the input of the
projector or other display device. If the image is poor the devices may be incompatible.
General
Performance
1. Please make sure that the highest quality network cables are used.
2. Make sure that no cable or power cord is damaged or pinched. If there has been damage, do
not use the CNK200. Please call the Altinex Customer Service Department at (714) 990-2300 to
have the unit repaired.
System Failure
Please call the Altinex Customer Service Department at (714) 990-2300 to have the unit repaired.
