Handling Calls
18
Center 4.0 User Guide
Dialing By Number
Using the keyboard number keys
1.
In the dialing window, enter the numbers you wish to dial using the
standard numeric keys or the numeric keypad.
The numbers appear in the box above the dialing pad.
2.
Press Enter or click the Dial button to place the call.
Using the Mouse
1.
Using the dialing pad in the Dialing window, click the digits for the
phone number.
As you enter the numbers, they appear in the list box above the dial-
ing pad.
2.
Click the Dial button to place the call.
The main window displays the status of the call, and once the call is
initiated, the Dial button in the main window becomes a Hang Up button.
Figure 6.
Call status displays in Calls list as well as status panel
Dialing By Name or Extension
1.
Use the scroll list box above the dialing pad to select the name or
extension.
2.
Click the Dial button to place the call.
Содержание CDR Search 4.0
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Страница 24: ...Getting Started 14 Center 4 0 User Guide...
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Страница 54: ...Using Center as a Workgroup Agent 44 Center 4 0 User Guide...
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