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Smart Wi-Fi User Manual

 

 

11 

Introduction 

1  Introduction 

The 

Altice Labs Smart Wi-Fi 

is a certified 

The solution that creates a clear and powerful Wi-Fi signal for any and all environments, in 
interior coverage scenarios. 

The solution incorporate the hardware (FGW-FiberGateway and Smart Wi-Fi AP extenders), a 
mobile  APP  (Android  &iOS)  and  a Cloud  (web-portal)  that  unifies,  configures,  manages,  and 
reports the Wi-Fi Mesh Ecosystem, based on Wi-Fi EasyMesh™ from Wi-Fi Alliance® 

 

1.1  What is Mesh 

 

The Smart Mesh Wifi uses multiple access points (APs), which work together, as a connected 
system by mesh technology, to ensure that all areas of the home have strong, efficient and full 
Wi-Fi coverage. 

The EasyMesh ™ Wi-Fi Networks combines the benefits of easy-use, self-adapting Wi-Fi, and 
enables  smart  changes  in  network  conditions  to  deliver  consistent  &  high-quality  user 
experience. 

The Smart Wi-Fi extender AP equipment is part of the Altice Labs Smart Wi-Fi solution. 

The Altice Labs Smart Wi-Fi certified solution based on Wi-Fi EasyMesh™ from Wi-Fi Alliance®, 
provide an adequate answer for the in-house Wi-Fi coverage scenarios. 

The solution incorporates hardware (FGWs and Smart Wi-Fi AP extenders), a mobile user APP 
(Android &iOS) and a unified web portal cloud-based to configure, manage and report the Wi-
Fi mesh ecosystem. Both FGWs and Smart Wi-Fi APs will run local software (local Controller, 
local Agent and a Smart Wi-Fi Management agent) supported on high performance state-of-
the-art Wi-Fi interfacing. 

Wi-Fi EasyMesh™ networks utilize multiple APs that work together to ensure all areas of the 
home  have  complete  Wi-Fi  coverage  and  enable  changing  network  conditions  to  deliver  a 
consistent, high quality user experience. Those networks use centralized controller software that 
communicates with Agent entities located at each AP. The controller receives metrics, statistics 
and capability data from all devices in the network and controls the operating parameters of 
the  APs  in  the  network,  such  as  SSID  name,  security  key,  channel  of  operation,  data  flow 
topology, and client roaming between APs. Based on the collected information of all APs, it also 
sends control commands to the Agents to steer/manage the Wi-Fi stations between APs and 
Wi-Fi  bands  in  order  to  optimize  network  performance,  through  optimized  load  balancing, 
airtime reduction and other management functions. 

 

Содержание D2260G

Страница 1: ...ALTICE LABS MANUAL Smart Wi Fi User Manual D2260G Version 1 3 2020 08 ...

Страница 2: ......

Страница 3: ...Q_PDS_DM_09_V1 2 Smart Wi Fi User Manual 3 Document s version history Document s version history Version Date Author Description 1 3 25 08 2020 Manuel Veríssimo Initial version ...

Страница 4: ...tion or products referred to in the document This document is for information purposes only and does not constitute a legally binding offer The communication of the information contained in this document shall not oblige Altice Labs to supply the products and services identified and described herein Altice Labs reserves the right to effect changes to this document at any time and without prior not...

Страница 5: ... OPERATION 24 3 3 2 1 Power on 24 3 3 2 2 Shut down 25 3 3 3 PUT THE SMART MESH IN Wi Fi NETWORK 25 4 User interface 26 4 1 Mobile application initial screen 26 4 2 Login 27 4 3 Initial Setup 27 4 3 1 Change name or password 28 4 3 2 Ready to Smart Wi Fi 28 4 3 3 Add extender 29 4 3 4 Find a place for extender 29 4 3 5 Good place for extender 30 4 3 6 Plug your extender 30 4 3 7 Connect the extend...

Страница 6: ......

Страница 7: ...ial screen 27 Figure 9 Change name or password 28 Figure 10 Ready to Smart Wi Fi 28 Figure 11 Add extender 29 Figure 12 Find a place for extender 29 Figure 13 Good place for extender 30 Figure 14 Plug your extender 30 Figure 15 Connect the extender 31 Figure 16 Name your extender 31 Figure 17 OnBording 32 Figure 18 Full Wi Fi coverage 32 Figure 19 Parental control 33 Figure 20 Guest Network 33 Fig...

Страница 8: ......

Страница 9: ...nternet Protocol version 4 IPv6 Internet Protocol version 6 ISP Internet Service Provider ITU T International Telecommunication Union Telecommunications LAN Local Area Network LED Light Emitting Diode MAC Media Access Control MAN Metropolitan Area Network MTBF Mean Time Between Failures OLT Optical Line Terminal ONT Optical Network Terminal PC Personal Computer PON Passive Optical Network PSK Phas...

Страница 10: ...rence will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connec...

Страница 11: ...for the in house Wi Fi coverage scenarios The solution incorporates hardware FGWs and Smart Wi Fi AP extenders a mobile user APP Android iOS and a unified web portal cloud based to configure manage and report the Wi Fi mesh ecosystem Both FGWs and Smart Wi Fi APs will run local software local Controller local Agent and a Smart Wi Fi Management agent supported on high performance state of the art W...

Страница 12: ...ers Interoperable mesh solution compliant with Wi Fi Alliance Multi AP specification Optimal QoS and throughput performance High performance HW solution based on ultimate IEEE 802 11 standards Interoperable mesh solution compliant with Wi Fi Alliance EasyMesh Multi AP specification Cloud platform for central monitoring diagnostics and optimization of the Smart Wi Fi network Remote control of netwo...

Страница 13: ...Q_PDS_DM_09_V1 2 Smart Wi Fi User Manual 13 Introduction Figure 1 The Smart Wi Fi Scenario ...

Страница 14: ......

Страница 15: ...n data flow topology and client roaming between APs 2 1 Management features 2 1 1 Customer Mobile APP Android and IOS APPs to configure and optimize the Wi Fi service User Cloud Access to the cloud with customer profile to have full visibility of Smart Wi Fi service performance Self Care Integration with self care applications that allows the configuration troubleshooting and management of Wi Fi s...

Страница 16: ......

Страница 17: ... hardware 3 1 INTERFACES LEDS AND BUTTONS Ethernet 2x GBE 10 100 1000 BASE T Wi Fi Dual band 2x2 2 4GHz 4x4 5GHz Physical buttons Power On OFF Reset CPU WPS LEDs Power led 1 x bi color backlit power button Wi Fi status 1 x tri color 2 4GHz and 5GHz status led WPS led 1 x bi color backlit status led ...

Страница 18: ...nd 100ms ON RED Wifi ON extender on boarded with good BH link Fix White Wifi ON extender on boarded with poor BH link Slow blinking 5s OFF and 100ms ON White Wifi ON extender on boarded with no BH link Fix Red Wifi pausing OFF Off N A 3 WPS by default Off during paring Blinking 200 ms ON and 100ms OFF broadcom default White paring successful Fix during 30 sec then Off White WPS session overlap Fas...

Страница 19: ...broadcom default White Ethernet ports No link Off N A Link Fix Green Link Traffic Blinking Green Alarm modes ALARM LED STATE Temperature WPS Fix Red Red Wi Fi nominal mode nominal color nominal color POWER Fix Red Red Firmware upgrade mode STEP LED STATE Download WPS Wi Fi Pulse Pulse White POWER Pulse Pulse White flashing WPS Wi Fi Blinking Blinking White POWER Blinking Blinking White Buttons man...

Страница 20: ... is controller mode then change to extender mode Extender Power WPS Long 5s N A Controller Power WPS Long 5s N A 3 2 Technical Specifications Antenna Configuration Dual band 2x2 2 4GHz 4x4 5GHz Transmit power Max conducted 2 4 GHz up to 20dBm Max conducted 5GHz up to 30dBm Wi Fi support 802 11b g n ax 2 4GHz 802 11a n ac ax 5GHz Wi Fi Standards IEEE802 11 a b g n ac ax 802 11r Fast Roaming 802 11e...

Страница 21: ...ems that allows the configuration Device Management Firmware upgrade inventory troubleshooting and management of remote actions device configurations and bulk Wi Fi service operations 3 2 1 Wi Fi Items Compliance Description IEEE 802 11 b g n ac Bit Rates 802 11 b g 1 2 5 5 6 9 11 12 18 24 36 48 and 54Mb s 802 11 n Up to 600Mb s over four spatial streams in the 2 4GHz band Up to 600Mb s over four ...

Страница 22: ... 88dBm Mode g 10 PER 6Mb s 90dBm 12Mb s 89dBm 54Mb s 75dBm Mode n 2 4GHz 10 PER 1Mb s 96dBm 54Mb s 75dBm M0 20MHz 88 dBm M0 40MHz 85 dBm M7 20MHz 66 dBm M7 40MHz 63 dBm Mode n 5GHz 10 PER 6Mb s 89 dBm 54Mb s 74 dBm M0 20MHz 87 dBm M0 40MHz 83 dBm M7 20MHz 64 dBm M7 40MHz 61 dBm Mode ac 5GHz 10 PER M0 20MHz 87 dBm M0 40MHz 83 dBm M0 80MHz 80 dBm M9 20MHz 58 dBm M9 40MHz 55 dBm M9 80MHz 52 dBm 3 2 2...

Страница 23: ...afety and Protection EN IEC 62368 1 Mechanical Resistance EN300019 Quality CE Conformité Européenne RoHS 2002 95 EC Directive Compliance EMC Emissions FCC CFR 47 Part 15 Subpart B Section 15 107 Conducted Emissions Class B FCC CFR 47 Part 15 Subpart B Section 15 109 Radiated Emissions Class B Radio 2 4 GHz FCC CFR 47 Part 15 Subpart C Section 15 247 5 GHz FCC CFR 47 Part 15 Subpart E Section 15 40...

Страница 24: ... Fi up and running 3 3 1 Package content Figure 3 Smart Wi Fi power supply 110V 12V 3 3 2 PUT THE Smart Wi Fi IN OPERATION 3 3 2 1 Power on a Connect the 110V 12V power supply between the Smart Wi Fi 1 and the 110V power outlet b Press the ON OFF button 2 to turn on the power ...

Страница 25: ... Fi power on 3 3 2 2 Shut down Press the ON OFF button 2 to turn off the power 3 3 3 PUT THE SMART MESH IN Wi Fi NETWORK Press the WPS button 2 to connect to the Wi Fi network Press the WPS button on Smart Wi Fi and FiberGateway Figure 5 Connect Smart Wi Fi to the FiberGateway ...

Страница 26: ...itial screen The Smart Wi Fi application can be obtained from the Google store for android environments and the Apple store for Apple environments After installing the application in the respective environment the initial screen is shown in the following figure Figure 6 Mobil application initial screen ...

Страница 27: ...e 7 Mobil application Login 4 3 Initial Setup This screen contains the information of the initial procedure for placing the APP on the home network To implement this procedure you must configure the Wi Fi parameters off the FiberGateway or read the QR code After this procedure press the Next bar If something does not agree with the procedure this screen shows Unable to connect to your network Plea...

Страница 28: ...screen If any of the information provided is invalid then the following information is displayed on the screen Unable to change name or password Special characters ar not allowed Figure 9 Change name or password 4 3 2 Ready to Smart Wi Fi In this screen we have access to three features Add Smart Wi Fi Add Extender get more information about Smart Wi Fi Learn more about Smart Wi Fi and start using ...

Страница 29: ...andwidth throughput Improving Wi Fi coverage also improves bandwidth throughput To help in this choice will be used the smartphone which will show us three situations With the red color in the symbol appears the information The signal is bad here Try a better position With the yellow color in the symbol appears the Not only good Try a better position With the green color in the symbol appears the ...

Страница 30: ...oms away from the Gateway We can see the symbol in the app changing the color from red bad place for the extender to yellow not a very good place to green Ok this is a good place to put your extender Figure 13 Good place for extender 4 3 6 Plug your extender Plug your extender and wait until the led gets green Figure 14 Plug your extender ...

Страница 31: ...the WPS button in your extender and wait until the message connected appear in the App Figure 15 Connect the extender 4 3 8 Name your extender After the extender is switched on some additional configurations are possible such as giving the extender a different name Figure 16 Name your extender ...

Страница 32: ... Fi smart mesh application We can group these features into four groups Extended Wi Fi network network access control parental control guest network and user autonomy Figure 17 OnBording 4 4 1 Full Wi Fi coverage It is possible to analyze the Wi Fi signal in order to find areas without coverage in order to optimize the placement of extenders Figure 18 Full Wi Fi coverage ...

Страница 33: ...4 2 Parental control Create your own profiles and quickly limit or check the internet usage of family members or groups Figure 19 Parental control 4 4 3 Guest Network Share your network with your guest without losing your device s privacy Figure 20 Guest Network ...

Страница 34: ...e network characteristics of the devices and general information on data traffic The network topology shows the available Gateway and Extenders In the detail window there are eight buttons four on the bottom line Home Internet Devices Profiles and four on the top line Internet Pause Share Wi Fi Activate Guest Shortcuts It is possible to access more information by pressing the up symbol followed by...

Страница 35: ...ou gain access to a set of features namely 1 Display of network speeds downward upward 2 Add a new extender 3 Available nodes 4 Connected devices 5 Access control and profiles 6 Restart network By restarting your gateway your network will be unavailable for about one minute You ll be patient and wait for the operation to be done until you can interact with Smart Wi Fi app Figura 24 Detalhe da rede...

Страница 36: ... can select device by device or a global selection Note These features do not affect the device on which the Smart Wi Fi App is running Figura 25 Internet Pause 4 5 4 Share Wi Fi This screen shows the information needed to share access to the Wi Fi network The information is shown using a QR code and also with the network name and password By pressing the Share bar you can access messaging applica...

Страница 37: ...ivate guest network This screen contains the functionality that allows the activation of guests on the network maintaining the privacy of the devices on the private network Guests only have access to the gateway s coverage area Figura 27 Ativar convidado ...

Страница 38: ...Rua Eng José Ferreira Pinto Basto 3810 106 Aveiro Portugal Tel 351 234 403 200 Fax 351 234 424 723 ...

Страница 39: ...o an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC CAUTION The grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance Such modifications could void the user s authority to operate the equipment IEEE 802 11b or 802 11g operation of th...

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