9. Maintenance and Fault Finding
GEM80-400
Page 9-32
ALSPA GEM
80-400 SERIES CONTROLLERS TECHNICAL MANUAL
Issue 3 04/99
9.19.2. Connector/Termination Problems
All connections should be checked. Suspect connections, e.g. mechanically
damaged or corroded, should be re-terminated.
9.19.3. Overheating
The installation should conform to the environmental conditions detailed in
Chapter 1. The I/O should be installed as per Chapter 7.
9.20.
Firmware Update
The executive code or ‘Firmware ‘ that provides the GEM80-400 with its
characteristic functionality is stored in Flash EPROM. This may be updated on site
using a user friendly, DOS based, PC compatible firmware update utility. The
firmware update utility communicates with the GEM80-400 front panel
programming port in the same way as a PC based programming tool and will
normally be able to use the same serial link connection lead.
The instructions given in the README.TXT file, supplied with the firmware update
programme, should be followed in order to complete a successful firmware
update. The link to put the module into firmware update mode is located near
the back of the board
in the centre between the two edge connectors. It should be set to the ‘PROG’
position for firmware update mode and returned to ‘NORM’ position, the normal
position, following successful firmware update
9.21.
Repairs to GEM
80 Equipment
GEM
80 equipment is repaired by replacement of faulty modules and units. GEM
80 modules are not considered to be user repairable and any attempt to carry
out repairs to modules will invalidate all warranties and guarantees. Cegelec
Industrial Controls Ltd cannot accept responsibility for GEM
80 equipment that has
been repaired, other than by Cegelec Industrial Controls Ltd.
9.22.
Fault Finding Back-up and Module Repair Service
To assist the user in the diagnosis and rectification of faults to GEM
80 equipment,
the following services are available from Cegelec Industrial Controls Ltd:
(1)
GEM
80 Customer Support - available to any GEM
80 user.
(2)
GEMSQUAD - a rapid 'service contract' scheme for complete GEM
80
systems.
(3)
Service Exchange - a rapid repair scheme available for certain individual
items of
GEM
80 equipment.
(4)
Normal Repair Service - available for repair of GEM
80 equipment.
For Customer Support on any aspect of GEM
80 applications, please call:
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