AlphaFeverCamera
Quick Start Guide
18
6.2
Frequently Asked Questions (FAQ)
6.2.1
Device Running Error
Question:
⚫
The device fails to start up or reboots repeatedly.
⚫
The device constantly powers off unexpectedly when you pan/tilt
the device or call preset.
⚫
The device fails to zoom in/out or pan/tilt.
Answer:
⚫
Examine the power supply of the Turret Camera and see whether it
meets the requirements.
⚫
Select the power supply as close as possible.
⚫
Examine the power cord and see whether it meets the
requirements.
6.2.2
Device Upgrading
Question:
Device fails to upgrade.
Answer:
⚫
Examine if the device upgrading fails because of the poor network.
⚫
Examine if the upgrading program matches with the device type.
6.2.3
Others
Question:
The device live view is vague.
Answer:
⚫
Examine if you removed the protective film.
⚫
Examine if the lens is dirty or not.
⚫
Examine if any obstruction is nearby, e.g. spider web.
Question:
Live view fails with good network connection.
Answer:
