A firmware update might fail for a number of reasons, including:
● The firmware image file is not valid for its target.
● The device target has already been updated to the same or a higher firmware version.
● The firmware update process was somehow unable to complete successfully.
The device will usually restart once the firmware update process has completed successfully.
Please note that when the Alloy SmartHome Hub reboots, it intentionally forgets the firmware
image files that were uploaded to it.
Healing the Z-Wave network
Devices can become inaccessible because of incorrect routing data distributed over devices in
the network.
Pressing the Heal network button will often resolve the issue.
The network healing process takes very little time and the outcome is shown.
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