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OmniConnect / ISDN

User’s Manual

Page 61

Part number 613-10787-00

7.

OmniConnect Monitor

This chapter describes the procedures for monitoring the OmniConnect/ISDN access device.
This section contains the following:

•

OmniConnect Monitor Overview

•

Running OmniConnect Monitor

•

Diagnostics Using OmniConnect Monitor

•

OmniConnect Monitor Screens

7.1.

Overview

The OmniConnect Monitor utility provides various monitoring functions for the
OmniConnect/ISDN access device. You may monitor the Local Area Network (LAN)
interface and the Wide Area Network (WAN) interface using the OmniConnect monitor
utility. This utility receives all the counters and link status from the OmniConnect access
device and displays it to the user in a very simple and easy to understand screens.

In addition to providing status and monitoring capabilities, the OmniConnect Monitor
provides the user with sophisticated Caller ID functions. The OmniConnect Monitor utility
notifies the user of any incoming phone calls and displays Caller ID information regarding the
phone call to the user. The Caller ID function is always operational and automatically notifies
the user of an incoming phone call. When the phone call is complete, the Caller ID function
removes itself to the background.

The OmniConnect monitor utility also has some very advanced diagnostics testing capability.
If you are experiencing any operational problems with your OmniConnect access device, you
may use these built-in diagnostic capabilities to diagnose your problem.

7.2.

Running OmniConnect Monitor

To run the OmniConnect monitor utility, double click on the monitor icon located in the
OmniConnect folder. Please make sure that the PC that will run the monitor utility is
connected to the OmniConnect access device via the Ethernet ports. Also, you should have
run the OmniConnect setup utility, which would have created an OmniConnect folder with an
icon for the OmniConnect monitor utility.

7.3.

Diagnostics using OmniConnect Monitor

The OmniConnect monitor utility has built-in diagnostics capabilities which will help you
diagnose any ISDN connectivity issues. They include:

•

Call ISDN Number

•

Ping

•

ISDN Loopback

The capabilities of these three diagnostic tests are explained in the sections below.

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Содержание OmniConnect/ISDN

Страница 1: ...User s Manual OmniConnect ISDN OmniConnect ISDN Internet Access Device...

Страница 2: ...n International shall in no event be held liable for indirect or consequential damages of any kind or character to the purchaser Allied Telesyn International does not assume any liability arising from...

Страница 3: ...5 2 1 11 Force dynamically negotiated IP addresses 5 2 1 12 Data compression 5 2 1 13 Flash firmware upgrade 5 2 2 Security features 6 2 3 Supported RFCs 6 2 4 OmniConnect ISDN panels 6 2 4 1 Power g...

Страница 4: ...lation configuration 27 4 4 3 TCP IP network configuration 27 4 5 External telephone connection 30 4 6 Power supply connection 30 4 7 Serial port console connection 30 4 8 Powering on the OmniConnect...

Страница 5: ...IP address 57 6 3 12 DHCP server reserve free IP address 58 6 3 13 Miscellaneous setup options 59 6 3 14 WAN IP address setup 60 7 OmniConnect Monitor 61 7 1 Overview 61 7 2 Running OmniConnect Monit...

Страница 6: ......

Страница 7: ...of the OmniConnect feature set front and rear panel descriptions and the physical specifications Chapter 3 Preparing for Installation contains safety recommendations wiring connection considerations...

Страница 8: ...convey instructions and information Terminal sessions are in courier font Commands and keywords are in boldface font User supplied variables are in italic font Elements in square brackets are optiona...

Страница 9: ...OmniConnect ISDN device 2 1 1 Hardware The OmniConnect ISDN access device features the following hardware interfaces One ISDN U or S T ISDN WAN Interface Four 10Base T Ethernet LAN Ports One Plain Old...

Страница 10: ...real time caller ID support notifying users of the incoming calls phone number so important calls will not be missed In addition call ringing is distinctive based upon user s needs 2 1 6 Dial on dema...

Страница 11: ...t 2 1 10 IP address assignment through IPCP The access device can be assigned an IP address from the remote device using Internet Protocol Control Protocol IPCP address negotiation The implementation...

Страница 12: ...ISDN access device supports the following Request For Comments RFC documents RFC 1058 Routing Information Protocol RIP RFC 1332 PPP Internet Protocol Control Protocol IPCP RFC 1334 PPP Authentication...

Страница 13: ...ve 2 4 4 B1 channel green This LED provides information about the state of the ISDN connection There is a single LED for each of the B1 B2 and D channels LED State Condition OFF The B1 channel is not...

Страница 14: ...r is only present on the OmniConnect ISDN ST model 2 4 9 U ISDN U ISDN line from telephone company RJ 45 connector This connector is only present on the OmniConnect ISDN U model 2 4 10 Console serial...

Страница 15: ...U 1 25 lbs Power supply External 12V DC 1 AMP Processor 25MHz 68EN360 Memory 4MB of DRAM 1MB of FLASH 512KB of NVRAM LAN interface Four 10Base T RJ 45 connectors WAN interface One BRI ISDN OmniConnect...

Страница 16: ...ly in North America Directory numbers The ISDN equivalent of standard telephone numbers These are the numbers the access device dials to connect to a remote access device or the numbers that users dia...

Страница 17: ...pports IOCs see the sub section entitled ISDN Provisioning with IOCs If your local telephone company does not support IOCs see the sub section entitled ISDN Provisioning without IOCs To help in this p...

Страница 18: ...ary wipe with a dry lint free cloth hWARNINGS Hazardous voltages are present in the BRI ISDN cable If you detach the cable detach the end away from the OmniConnect first to avoid electrical shock Haza...

Страница 19: ...niConnect access device If voice capability is not required it is possible in some areas to provision the line for data only support This may be the preferred option since some ISDN service providers...

Страница 20: ...e For information on SPIDs please see the section entitled SPIDs It is not possible to support two voice channels simultaneously on a Custom Point to Point link Therefore Point to Point service only r...

Страница 21: ...abled If EZ ISDN 1 is not available from the local service provider consider the remaining options listed in this document Note For the purposes of ordering the ISDN line IOC U and EZ ISDN 1 differ fr...

Страница 22: ...nd data calls automatically on both directory numbers It is the most feature rich after EZ ISDN 1 and supports most voice and data applications It does not however support the bulk of the supplementar...

Страница 23: ...es Table 3 1 AT T 5ESS Provisioning Parameter National ISDN 1 Custom Multipoint Custom Point to Point Directory Numbers DN 2 8 2 8 1 Service Profile Identifiers SPIDs 2 2 0 Data Line Class DSLCLS STD...

Страница 24: ...to allow both voice and data on the B2 channel Circuit Switched Data CSD This parameter sets the total number of B channels that will be used for data services It should be set to two so that data se...

Страница 25: ...t attached to an ISDN line In North America ISDN lines are typically provisioned with zero one or two SPIDs 3 6 SPIDs A Service Profile Identifier SPID is a number that identifies ISDN equipment attac...

Страница 26: ...itch SPIDs For National ISDN 1 NI 1 service from an AT T 5ESS switch SPIDs are normally in this format 01nnnnnnn0tt nnnnnnn is a 7 digit telephone number not including the area code of the ISDN BRI li...

Страница 27: ...t code for both SPIDs the SPIDs are 40855545490100 and 40855553430200 For DMS 100 Custom service from a Northern Telecom DMS 100 switch SPIDs are normally in this format aaannnnnnnss aaa is the 3 digi...

Страница 28: ...ILE __________________________________________________ Please provision the ISDN line with the Bellcore Capability Package checked below Capability U EZ 1 or EZ ISDN1 Capability S or S1 Voice and Data...

Страница 29: ...DN BRI is provided by the Telephone Company from a central office switch to the customer premises The ISDN cables can be silver satin cables though it is recommended that Category 3 or Category 5 cabl...

Страница 30: ...OmniConnect ISDN User s Manual Page 24 Part number 613 10787 00 Table 3 4Analog POTS Interface Pin out for RJ 45 Pin s Function 1 2 5 6 7 8 Not Used 3 Tip Connection 4 Ring Connection...

Страница 31: ...access device 4 2 ISDN port connection In North America OmniConnect ISDN accesses ISDN lines through a network termination device NT 1 The OmniConnect ISDN U access device has a built in NT 1 capabili...

Страница 32: ...ure the correct cable is being utilized OmniConnect ISDN ST access devices must not be connected to the ISDN line under any circumstances DC 12V Ethernet Console Figure 3 1 ISDN Port Connections 4 3 E...

Страница 33: ...by clicking on the Network icon in the Control Panel window followed by Add and Adapter Select the manufacturer and model appropriate for the NIC and click OK This should complete network driver insta...

Страница 34: ...rrectly in each of these environments 4 4 3 1 New installations In new installations where there is no existing DHCP server no PCs with pre configured IP the OmniConnect s DHCP server should be used a...

Страница 35: ...ddress to be the IP address of the OmniConnect The default IP address of the OmniConnect access device is 198 162 1 1 If necessary this should be changed to reflect the existing IP addressing scheme I...

Страница 36: ...9 to DB 9 console cable If the terminal or PC requires a DB 25 connector a DB 9 to DB 25 adapter must be used The configuration port is configured as a Data Communications Equipment DCE device It must...

Страница 37: ...the Ethernet It is recommended that the TCP IP stack running on the PC be configured to obtain its IP address from the OmniConnect access device s DHCP server 5 2 OmniStart installation Insert the Om...

Страница 38: ...gram is invoked the utility scans the network for connected OmniConnect access devices If multiple access devices are detected OmniStart prompts the user to enter the IP address of the access device t...

Страница 39: ...w location for setup to copy all the OmniStart setup and configuration files Clicking the Browse button brings the following screen which may be used to select a new destination Once a destination dir...

Страница 40: ...e next screen Press Cancel to exit 5 4 4 Enter password The initial screen displayed for the OmniConnect ISDN configuration is the Enter Password screen Access to the OmniConnect configuration utility...

Страница 41: ...rvice Provider The ISP will also provide either one or two phone numbers that are used to access the ISP If only one phone number is provided leave the box Alternate Phone Number blank and proceed to...

Страница 42: ...ting of advanced ISDN parameters If the ISDN link has not been configured or all the information on this screen is not available the setup process may be canceled by pressing the Cancel button At any...

Страница 43: ...nections are not attempted and therefore 56 KBPS connections may not complete when set to Auto In these cases the parameter should be set to 56 KBPS The Analog Phone Setup configuration option is used...

Страница 44: ...creen displays a list of all available phone numbers that have been added and the parameters associated with each number For each entry listed the user is able to set four parameters EXT the extension...

Страница 45: ...l always be 1 since there is only 1 POTS line Choose a RING Type from the selection in the pick list The options are Normal Standard United States ring 2 seconds on 4 seconds off Personal Standard Eur...

Страница 46: ...ne number All the parameter settings and choices are exactly the same as described previously for the ISDN Add Phone Number screen Then select Next to complete editing this entry in the Caller ID list...

Страница 47: ...number is rung or forwarded to a separate number For example if the OmniConnect ISDN access device detects an incoming call to a particular phone number assigned to 4085552121 as shown in the illustr...

Страница 48: ...Number Ring Type and Call Forwarding parameters set in this screen are used Enter one of the Directory Numbers assigned to the ISDN BRI line in the Phone Number dialog box Enter a descriptive term e g...

Страница 49: ...number Use one of the available phone numbers in the Phone Number dialog box by selecting from the pick list Then change any of the dialog boxes or settings for that phone number All the parameter set...

Страница 50: ...equired only if the DHCP server is being utilized The DHCP server will provide the DNS information collected from this screen to all the DHCP clients Selecting the Disable DHCP Server option will disa...

Страница 51: ...ISDN line correctly connected to a live ISDN line and the ISDN switch parameter settings switch type Directory Number and SPID are correct If any of these are not true ISDN Configuration returns a fai...

Страница 52: ...ption allows the definition of various Internet traffic filter criteria Access to the Internet may be selectively disabled or enabled or selective protocols or applications may be filtered using the O...

Страница 53: ...s located on this screen may be used to further setup various OmniConnect advanced options Use the first button to setup Internet access device Filter or Network Address Translation NAT features of Om...

Страница 54: ...N Any inbound packets at the Ethernet interfaces that do not match the local subnet mask usually 192 168 1 X will be automatically forwarded to the WAN interface Since the WAN interface is a point to...

Страница 55: ...field The Host or Network check boxes are used to distinguish between a static route entry that defines a route to a particular host or to a complete IP subnet If an IP subnet static route is being d...

Страница 56: ...r applications 6 3 5 Advanced filter setup This screen is used to configure advanced filtering options for the OmniConnect ISDN access device A total of 10 advanced filter sets numbered from 1 to 10 m...

Страница 57: ...s the following options Echo Reply Dest Unreachable Src Quench Redirect Echo Request Time Exceeded Parameter Problem Timestamp Request Timestamp Reply Info Request Info Reply Addr Mask Request Addr Ma...

Страница 58: ...n Port Number and Compare are valid only if the protocol type is TCP or UDP The Port number fiels indicates a port number The Compare box has the following allowed values IGNORE EQUALTO NOTEQUALTO GRE...

Страница 59: ...quirement to further configure either the IP addresses for static NAT entries or Port Address Translation features To configure static NAT entries press the Configure Static NAT button To configure Po...

Страница 60: ...p screen without saving the entries 6 3 8 Static PAT entries The Static PAT Entries screen allows the control of the Port Address Translation PAT parameters Static PAT entries allow the user to specif...

Страница 61: ...igned by selecting the Setup LAN IP DHCP Server button The Gateway IP address for the OmniConnect ISDN access device is also assigned using this first option Finally the DHCP server is also configured...

Страница 62: ...as well as the DHCP server In the case that the OmniConnect access device is used as a DHCP server and not as the outgoing Gateway the Gateway IP Address parameter should be changed to that of the out...

Страница 63: ...HCP Server IP address table The DHCP Address Table displays the current status of all the IP addresses managed by the DHCP server Any IP address in the DHCP server IP address range may be excluded The...

Страница 64: ...s from the DHCP server IP address range for a client or a server who must have a fixed IP address The Ethernet MAC address of the computer for which the IP address is being reserved must be known Ente...

Страница 65: ...allows the user to perform several miscellaneous functions that include resetting the OmniConnect access device resetting to factory default parameters setting the WAN IP address configuration or ver...

Страница 66: ...receives a WAN IP address from the ISP during the PPP negotiation process This may be prevented by assigning the WAN IP address manually using this screen Check the Disable ISP assigning WAN IP addres...

Страница 67: ...egarding the phone call to the user The Caller ID function is always operational and automatically notifies the user of an incoming phone call When the phone call is complete the Caller ID function re...

Страница 68: ...it on this screen The default refresh time for this main screen is 1 second You may change this default time by selecting the Configure menu item or by pressing the clock button and changing the main...

Страница 69: ...4 3 Configure duration The OmniConnect monitor constantly gets status information from the OmniConnect ISDN access device and displays it in this screen The default refresh time for this main screen...

Страница 70: ...s extensive built in diagnostic capability The diagnostics testing capability of OmniConnect ISDN includes three different tests Call ISDN Ping and ISDN Loopback test 7 4 6 1 Call ISDN The Call ISDN p...

Страница 71: ...start the ping test 7 4 6 3 ISDN Loopback The ISDN Loopback test performs an ISDN loopback from the OmniConnect ISDN connection to the ISDN dial tone provider This test checks the ISDN switch configur...

Страница 72: ...e that only port 1 is being used and that the MDI switch at the bottom of the box is switched to the ON position See the section on 10Base T connections for more information WORKSTATIONS OR PCs ATTACH...

Страница 73: ...jack Note For a U interface on an RJ45 interface pin 4 is Tip T and pin 5 is Ring R For an S T interface pin 3 is Tip T pin 4 is Tip 1 T1 pin 5 is Ring R and pin 6 is Ring 1 R1 ISDN LINK LEDS DO NOT L...

Страница 74: ...dent on the PCs are causing the OmniConnect access device to dial the ISP erroneously On Windows 95 98 this typically occurs when the Client for Microsoft Networks is installed as one of the network p...

Страница 75: ...ddition the OmniConnect access device provides fragmentation support for large packets NAT assumes that a given application will not embed the source IP address in a packet If an application such as S...

Страница 76: ...ues that are received from the ISDN switch when using during the ISDN call setup process These values are sent from the ISDN switch to the access device to indicate ISDN call status Although ISDN serv...

Страница 77: ...ng correctly and a signaling message cannot be delivered For example the remote equipment might be turned off 28 0x1C Invalid Number Format The connection could not be established because the destinat...

Страница 78: ...but only by subscription 52 0x34 Outgoing Call Barred The outgoing call was barred for an unknown reason 54 0x36 Incoming Call Barred The incoming call was barred for an unknown reason 57 0x39 Bearer...

Страница 79: ...0x5B Invalid Transit Network Specified The ISDN exchange was asked to route the call through an unrecognized intermediate network 95 0x5F Invalid Message An invalid message was received and no standar...

Страница 80: ...sage that includes invalid information in the information element This is usually a D Channel error 101 0x65 Wrong Message for State The remote equipment received a message that includes invalid infor...

Страница 81: ...o 56 KBPS modem lines can be bonded to form a single 112 KBPS line CHAP Challenge Handshake Protocol CHAP is a protocol for ensuring secure network access and communications in a point to point networ...

Страница 82: ...IP Address A 32 bit number assigned by the system administrator that is used by the IP protocol for addressing purposes The IP address is written in the form of 4 decimal fields separated by periods e...

Страница 83: ...NT 1 devices provide a S T interface to the end user See also S T interface U interface PAP PPP authentication protocol A protocol to ensure ensuring secure network access on a point to point connect...

Страница 84: ...used as a network subnet number than a host number Subnet Mask A 32 bit number that specifies the portion of the IP address to be used as the network number When written in binary notation each bit wr...

Страница 85: ...uropean Community Operating conditions for the United Kingdom B 1 Agency approvals for OmniConnect ISDN Series Internet access devices Table A 1 below lists the agency approvals for the OmniConnect IS...

Страница 86: ...any interference received including interference that may cause undesired operation This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of...

Страница 87: ...mporarily disconnect service The telephone company may make changes in its technical operations and procedures if such changes affect the compatibility or use of this device the telephone company is r...

Страница 88: ...y give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility tel...

Страница 89: ...75 ohms 60 dB 3 ohms 0 5 Tolerance 0 to 10 N A N A 10 to 10 N A B 7 Operating conditions for the United Kingdom The following apply to the OmniConnect ISDN series access devices when used in the UK 1...

Страница 90: ...uote of the Day 19 CHARGEN Character Generator 20 FTP DATA File Transfer Protocol Data Traffic 21 FTP File Transfer Protocol Control Traffic 23 TELNET Terminal Connection Sessions 25 SMTP Simple Mail...

Страница 91: ...Network Time Protocol 126 SNMP Simple Network Management Protocol 137 NETBIOS NS NetBIOS Name Service 138 NETBIOS DGM NetBIOS Datagram Service 139 NETBIOS SSN NetBIOS Session Service 161 SNMP SNMP Qu...

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