Aleratec 1:3 DVD/CD Copy Tower Pro HS, Руководство пользователя

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Troubleshooting
If the DVD/CD Copy Tower HS is not performing as expected, refer to the
symptoms in the following table, and follow the suggested corrective action.
Symptom Corrective Action
Fail (an issue was
encountered during the
operation)
• Fail messages are usually caused by a problem
recording onto the blank media.
• Errors are more likely to occur with poor quality
media; store brands, generic or bargain brands
should be avoided.
• Reduce the speed at which the duplicator records
using the
CD Burn Speed
and/or
DVD Burn
Speed
option in the Setup menu.
• A firmware update may be available to improve
media compatibility; please contact Aleratec
Technical Support for assistance.
Source Disc Empty (the
source disc does not
contain any data)
• Verify that the disc you wish to copy contains the
appropriate data.
• The tray currently set as “source” ejects, which
by default, should be the top tray. If a different
tray opens, the
Select Source
setting must be
adjusted.
Source Drive Not Ready
(the duplicator did not
detect a disc to copy)
• Check that the disc you wish to copy is inserted
correctly, with the data (shiny) side facing down.
• Verify that the disc you wish to copy can be
read by another device, for example a personal
computer.
• Change to a different source disc and try the
operation again.
Source Drive Read Disc
Error (the disc you wish to
copy may contain errors or
copy protection)
• Remove the source disc and inspect the data
side for scratches, scrapes, smudges or other
contaminants.
• Most commercially produced DVDs are protected
and cannot be copied.
• Prior to any copy attempt, use
Prescan
to
determine if a particular disc can be read
correctly by the duplicator.