Mobile solutions with My Phone
Use cases
Let’s consider hereafter three examples (nomadic-workers, home-workers and road warriors), showing
mobility capabilities you have with your Softphone applications:
Nomadic-workers
Local nomadic workers consist of employees whose jobs require them to spend a great deal of time
away from their desks to attend meetings, interact with co-workers, or solve problems. While they are
restricted to the vicinity of their workplace, their jobs still require them to be highly mobile.
In the example below, you have a physical office on site A with an office phone, and you usually keep
your personal mobile phone with you. You have to move at another company site (B) for a meeting with
co-workers. So, question is: what kind of possibilities I have with my Softphone applications for being
reachable and performing outgoing calls, like in my office ?
Your PC, your office phone
Your office
Your meeting room
Your PC + your headset
Your PC + your personal
mobile phone
Your PC + the phone set
in the meeting room
Your Company / Site A
Your Company / Site B
Corporate network
Corporate network
or
or
Once connected to the corporate network at site B, several possibilities are offered with your PC:
Either use the Web Softphone/4980 Softphone application in VoIP mode, i.e. use your PC
with Voice over IP (multi-media capabilities or USB headset/handset) for the audio part.
Or use the Web Softphone/4980 Softphone application in PSTN mode: associate your personal
mobile phone or the phone set in the meeting room for the audio part (the phone set in the
meeting room must be reachable through a PSTN number).
Note: when using the 4980 Softphone application, user is able to switch dynamically from PSTN mode to
VoIP mode and vice-versa.
Edition 2, Ref. 8AL020043256ZZASA - © Alcatel-Lucent 2006-2007
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