Alcatel-Lucent OpenTouch, Руководство по устранению неисправностей, Страница: 134 / 182

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
TG0064 134/182 Ed.15 / June 2013
12 juil. 2011 14:35:41,514 INFO [phonebookdir_801 Load Thread]
(AlcPublicPhoneBookLoadThread.java:67) -
Number of downloaded entries from
'phonebookdir_801' directory = 129 in 1753 milliseconds
17.2.4 Diagnose search problem
When UDAS search gives no results
Causes Trace in log file / command to check
Directory not
synchronized Trace : SQLException <table_xxx> does not exists
Tape those command line on server :select * from pg_tables where tablename
like ‘ldapdir%’ OR
like ‘internaldir%’ OR like ‘phonebookdir%’
1. psql
–U htuser DIRECTORIES;
2. select * from pg_tables where tablename like '%ldapdir%' OR tablename like
'%internaldir%';
This command will gives the synchronized directories
Trace : Synchro
date for directory with ID [xxxx ]=null, so skipping …
1. Check in admin interface to see if synchro date or synchro time is set for the desired
directory
Error while connecting to the external LDAP
-
check ldap parameters and try to connect to the external ldap by using en ldap browser
to validate connection parameters
17.2.5 Database content checking using PostgreSQL tools / pgAdmin (Lev 3)
In order to look at directories databases content, it is also possible to use the pgAdmin tool accessible at
(http://www.pgadmin.org/)
After installation, create a new entry: menu file/add server
Create an entry for the requested type of directory(ies).
Following information are required

Host

Maintenance DB

Username:

Password
Table here after shows a configuration example:
For LDAP users For OXE user