Alcatel-Lucent OpenTouch, Руководство по устранению неисправностей, Страница: 116 / 182

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
TG0064 116/182 Ed.15 / June 2013
d. At home with audio disruption, Wifi link quality may be involved
Advice to move from Wifi to direct wired cable to you box to check if audio quality is better
14.6.31 MyIC Desktop Nomadic SIP for Oxe user
Configuration precaution : configuration of oxe user : in std doc missing the parameter cellular
mode
OT_user and device\device (the oxe user oxe device) :cellular : true (if not no way from MyIC to select
the computer as device in nomadic mode)
Principle : When activating the nomadic SIP :
=> the MyIC desktop SIP stack register itself to the Oxe, to verify use the Oxe command : sipregister
=> the OTS make a "nomadic login" that permits to the Oxe to route the call for the device UA to the
Virtual Ghost Z nomadic. The virtual nomadic is monitored by the OTS, to verify use the OT command :
$OTS_HOME/tsa_maintenance : option 20
In Oxe you can verify by using the oxe command : nomadic
To get more traces :
in OTS : $OTS_HOME/tsa_maintenance : 6 qmcdu_of_set AND 106 2998, option 6 qmcdu_of_set to reload
the set oxe config
in OTS : $OTS_HOME/tsa_maintenance : 0 p -tcsta-tlines-tusers-tnomad-tsoap-tauto AND to get the csta
private 521 1
in Oxe : actdbg cstaall=on
neqt_log | grep CSTA (to get the CSTA functional equipment to trace the CSTA request from OTS
tuner +at
tuner at,"CSAT_neqt"
mtracer -a
In case of Oxe in duplication be sure that the
FQDN declared for the OXE SIP Subscribers (“User domain”) is
resolvable by the DNS and is the node name FQDN, from the client PC. As far as we understood, the SIP
engine of MyIC client will try to resolve that FQDN to reach the OXE and register.
The solution is to declare that FQDN on the DNS.
Know issue : 1.1.000.080 to reactivate the SIP nomadic : relaunch the MyIC Desktop
14.6.32 MyIC Mobile cannot call to an external user Oxe SIP error 488
Symptom : MyIC Mobile can not call to an external user SIP error 488
Diagnosis : the public acces category of the SIP trunk prohibit it
Solution : Oxe Mgt : public acces category => authorize the area 1 (night/day ...)
Exp : mgr / Public Access Category : 31
Consult/Modify: Public Access Category
Public Network Category : 31
Area Identifier : 1
Public Access Rights
Night : 1
Day : 1
Mode 1 : 1
Mode 2 : 1