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3.3
Switching between calls (Broker call)
During a conversation, a second call is on hold.
•
Select the call on hold icon from the conversation screen.
You can talk to the second caller and the first one is on hold.
3.4
Transferring a call
3.4.1 To transfer your call to another number:
•
During a conversation.
•
Calling a second person during a conversation The first call is on hold.
•
You can transfer the call immediately or wait for your contact to answer before transferring the
call.
•
Transfer
Transfer between two outside calls is not generally possible (depends on country concerned and system
configuration).
3.5
Three-way conference with internal and/or external callers (conference)
•
During a conversation, a second call is on hold.
•
Conference
You are in conference mode.
3.5.1 Cancel conference and return to first caller (If conference is active)
•
End of conference
3.5.2 Hang up on all caller (If conference is active)
•
Hang up
•
You exit the conference.
3.5.3 After the conference, to leave your two callers talking together:
•
Transfer
•
Hang up.
3.5.4 Display information about yours contacts
•
Select the call in progress icon.
3.6
Talk simultaneously to more than 2 callers
This availability of this feature depends on your system and its configuration.
You are in a conference call with 2 callers. To add another caller to the conference:
•
Add
•
Dial the number of your caller (dial, directories, last numbers dialed...).
•
Your caller answers.
•
Insert
You are on the line with the additional contact.
During a 3-way conference, you can add up to three additional participants.
