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After-Sales / Service
10 AFTER-SALES / SERVICE
In the event of questions of warranty, repair or spare
parts, please contact your nearest AL-KO Service
Centre. These can be found on the Internet at:
www.al-ko.com/service-contacts
11 GUARANTEE
We will resolve any material or manufacturing faults on the appliance during the legal warranty period
for claims relating to faults, in accordance with our choice either to repair or replace. The legal warran-
ty period is determined by the legislation of the country in which the appliance was purchased.
Our warranty promise applies only if:
■
These operating instructions are heeded
■
The appliance is handled correctly
■
Original spare parts have been used
The warranty becomes void in the case of:
■
Unauthorised repair attempts
■
Unauthorised technical modifications
■
Non-intended use
The guarantee excludes:
■
Paint damage that can be attributed to normal wear and tear
■
Wear parts that are marked with a frame
xxxxxx (x)
on the spare parts card
The guarantee period commences with purchase by the first end user. The date on the proof of pur-
chase is decisive. In the event of a guarantee claim, please take this guarantee declaration and the
original proof of purchase, and contact your dealer or the nearest authorised customer service centre.
This statement does not affect the purchaser's statutory claims for defects against the vendor.
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