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A05 Admin Guide

AKUVOX SMART INTERCOM

www.akuvox.com

21. FAQ

Q1: How to obtain IP address of R2X

A1:

✔

For devices with single button - E21/ R20/ R23/ R26:

While E21/ R20/ R23/ R26 power up normally, hold the call button for 5

seconds after the statue LED turns blue and it will enter IP announcement

mode. In announcement mode, the IP address will be announced repeatedly.

Press call button again to quit the announcement mode.

✔

For devices with multiple numeric keyboard - R27:

While R27 power up normally, press “*2396#” to enter home screen and

press “1” to go to system Information screen to check the IP address.

✔

For devices with touch screen - R29:

While R29 power up normally, in the dial interface, press “9999“, “Dial key”,

“3888” and “OK” to enter the system setting screen. Go to info screen to

check the IP address.

✔

Common method:

Using Akuvox IP Scanner to search Akuvox devices in the same LAN network.

Q2: Do Akuvox devices support opus codec?

A2: For now, only Akuvox Android video IP phone R48G can support Opus

audio codec.

Q3: What is the supported temperature range for akuvox door phone?

A3: R20/E21/R26/R23/Standard R27/Standard R29 -- 14° to 112°F (-10° to

45°C)

R27/R29 with heating supporting --- 40 degrees

R28 -- (-40°C~55°C)

Indoor phone -- 14° to 112°F (-10° to 45°C)

IPPhone -- 32º~104ºF(0~40ºC)

Q4: Do Akuvox devices support Modbus protocol?

A4: No.

：

Failure in importing the R29 face data to another R29 using the exported

face data .

：

Please confirm the following steps

：

The import format is zip;

1. After you export , you need to unzip the .tgz folder , then make the unziped

Содержание A05 Series

Страница 1: ...Version 1 0 Date Jan 2021 ...

Страница 2: ...istrators who need to properly configure the access control terminal This manual applies to 105 30 1 17 version and it provides all the configurations for the functions and features of A05 series access control terminals Please visit Akuvox forum or consult technical support for any new information or the latest firmware ...

Страница 3: ...in order to prevent the persons from injury Caution Always abide by this information in order to prevent the damages to the device Note Informative information and advice from the efficient use of the device Tip Useful information for the quick and efficient use of the device ...

Страница 4: ...Related Documentation You are advised to refer to the related documents for more technical information via the link below http wiki akuvox com ...

Страница 5: ...mpt Text 16 7 Network Setting 17 7 1 Configure Device Network 17 7 2 Configure Device Deployment in Network 18 7 3 Relay Setting 19 7 3 1 Relay switch setting 19 7 4 Web Relay Setting 21 7 4 1 Configure Web Relay on the Web Interface 21 8 Door Access Schedule Management 23 8 1 Configure Door Access Schedule 23 8 1 1 Create Door Access Schedule 23 8 1 2 Import and Export Door Access Schedule 24 8 1...

Страница 6: ... 40 11 2 Live Stream 41 11 3 RTSP Stream Monitoring 42 11 3 1 RTSP Basic Setting 42 11 3 2 RTSP Stream Setting 43 11 4 ONVIF 44 12 Logs 46 12 1 Door Logs 46 12 2 Temperature Log 47 13 Debug 48 13 1 System Log for Debugging 48 13 2 PCAP for Debugging 49 14 Firmware Upgrade 50 15 Backup 51 16 Auto provisioning via Configuration File 52 16 1 Provisioning Principle 52 16 2 Configuration Files for Auto...

Страница 7: ...22 Contact Us 70 ...

Страница 8: ...habit A05 series has multiple ports such as RS485 and Wiegand ports can be used to easily integrate external digital systems such as elevator controller and fire alarm detector helping to create a holistic control of building entrance and its surroundings and giving you a great sense of security via a variety of access such as card access NFC QR code and newly added door access in an accompaniment...

Страница 9: ...A05 Admin Guide AKUVOX SMART INTERCOM www akuvox com 2 2 Change Log The change log will be updated here along with the changes in new software version ...

Страница 10: ...S Display 5 IPS Touch Screen X Button X Housing Material Plastic Relay Out 1 Alarm In 1 RS485 PoE Resolution 1280x720 Brightness 500cd m2 RAM 1GB ROM 8GB Card Reader 13 56MHz Wi Fi X Bluetooth Optional IP Rating IP65 Temperature Detection Optional Face recognition LTE X USB X External SD Card X ...

Страница 11: ...SMART INTERCOM www akuvox com 4 Wall Mounting Flush Mounting X Desk Mounting X POE Stand by Power 5 5W POE Full Load Consumption 9 8W Power Adapter Standby Power 5 5W Power Adapter Full Load Consumption 10W Color Option Black ...

Страница 12: ...me language setting security notification settings and door prompt text setting Upgrade this section covers Firmware upgrade device reset reboot configuration file auto provisioning PCAP Security this section is for Password modification tamper alarm and web interface automatic logout Device this section concerns LED light setting ODSP Setting screen saver setting sound volume setting and third pa...

Страница 13: ...kuvox com 6 Area Network 3 Akuvox PC Manager Distribute all configuration items in batch on a LAN 4 IP scanner it is used to search Akuvox device IP addresses on a LAN 5 FacePro Manage face data in batch for the access control terminal on a LAN ...

Страница 14: ...rrectly and connect a normal network Using Akuvox IP scanner tool to search the device IP address in the same LAN Then use the IP address to login in the web browser by user name and password admin and admin Tip Please refer to the URL below for the IP scanner application instructions http wiki akuvox com doku php id tool ip_scanner s ip s scanner ...

Страница 15: ... Guide AKUVOX SMART INTERCOM www akuvox com 8 Note Google Chrome browser is strongly recommended The Initial user name and password are admin and please be case sensitive to the user names and passwords entered ...

Страница 16: ...face 6 2 Time Setting Time setting on the web interface allows you to set up time and date manually while allowing you to use NTP server address that you obtained to automatically synchronize your time and date And when your time zone is selected the device will automatically notify the NTP server of its time zone so that the NTP server can synchronize the time zone setting in your device To confi...

Страница 17: ...firmation The default time zone is GMT 0 00 Primary Server enter the primary NTP server you obtained in the NTP Server field Secondary Server enter the secondary NTP server you obtained in the NTP Server field to be used as a backup Update Interval set the automatic time update via NTP server Note When the check box is unticked the parameters related to NTP server will become not editable ...

Страница 18: ...on To configure the configuration on web Setting Time Lang Time Interface Parameter Set up Enabled Tick the check box if want to enable the card reader LED lighting and vice versa Start Time End Time H enter the time span for the LED lighting to be valid e g if the time span is from 18 22 it means LED light will stay on during the time span from 6 00 pm to 10 00 pm in one day 24 hours 6 3 2 Config...

Страница 19: ...ould be triggered first before the white light can be valid in the facial recognition however IR LED light does not need to be triggered for the white light function in the QR code scan 6 4 Screen Display configuration A05 series access control terminals allow you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preferenc...

Страница 20: ...e device will go into screen saver mode in 15 second when there is no operation on the device or no one is detected approaching 6 5 Upload Screensaver You can upload screensaver pictures separately or in batch to the device and to the device web interface for publicity purpose or for a greater visual experience To configure the configuration on web Device LCD Upload ScreenSaver interface You can u...

Страница 21: ... Display Mode You can select two types of access screen display mode on the home screen namely Default mode for facial recognition and QR code To configure the configuration on web Device LCD Theme interface Parameter Set up Mode There are two mode Default and QR Code If you choose QR code the main screen shows Please scan your QR code as default to remind ...

Страница 22: ...mper alarm volume Mic volume and open door tone configuration Moreover you can upload the tone you like to enrich your personalized user experience 6 7 1 Volume Configuration You can configure the Mic volume according to your need for open door notification Moreover you can also set up the tamper alarm volume when unwanted removal of the access control terminal occurs To configure the configuratio...

Страница 23: ...ou can enable or disable the door access prompt to be shown on the access control terminal screen for door open failure and success To configure the configuration on web Setting Door Open Door Succeeded Text Prompt interface Parameter Set up Open Door Success Tick the check box if you want to see the text prompt after the door open success and vice versa Open Door Failed Tick the check box if you ...

Страница 24: ...lect the DHCP mode by checking off the DHCP box DHCP mode is the default network connection If the DHCP mode is selected then the access control terminal will be assigned by the DHCP server with IP address subnet mask default gateway and DNS server address automatically Static IP select the static IP mode by checking off the DHCP check box When static IP mode is selected then the IP address subnet...

Страница 25: ... 7 2 Configure Device Deployment in Network Access control terminals should be deployed before they can be properly configured in the network environment in terms of their location operation mode address and extension numbers as opposed to other devices for the device control and the convenience of the management To configure the configuration on web Network Advanced Connect Setting interface Para...

Страница 26: ... specify the device address by entering device location information from the left to the right Community Unit Stair Floor Room in sequence Device extension enter the device extension number for the device you installed Device Location enter the location in which the device is installed and used 7 3 Relay Setting You can configure the relay switch es and DTMF for the door access on the web interfac...

Страница 27: ...ample if you set the hold delay time as 5 Sec then the relay will be delayed for 5 after the door is unlocked Relay Status relay status is low by default which means normally closed NC If the relay status is high then it is in Normally Open status NO Relay Name name the relay switch according to your need For example you can name the relay switch according to where the relay switch is located for ...

Страница 28: ... the Web Interface Web relay needs to set up on the web interface where you are required to fill in such information as relay IP address password web relay action etc Before you can achieve the door access via web relay To configure the configuration on web Access Control Web Relay interface Parameter Set up Type select among three options Disabled WebRelay and Both Select WebRelay to enable the w...

Страница 29: ...assword is authenticated via HTTP and you can define the passwords using http get in Action Web Relay Action enter the specific web relay action command provided by the web manufacturer for different actions by the web relay http admin admin 192 168 1 2 state xml relayState 2 After the web relay is set up you can configure the specific web relay to be triggered based on the relay location for the ...

Страница 30: ...e door access control intended for individual user or a group of users created Moreover you can edit your door access schedule if needed 8 1 1 Create Door Access Schedule You can create the door access schedule on the daily or monthly basis and you can also create schedule that allows you to plan for a longer period of time in addition to running the door access schedule on the daily or monthly ba...

Страница 31: ... Import and Export Door Access Schedule In addition to creating door access schedule separately you can also conveniently import or export the schedules in order to maximize your door access schedule management efficiency To configure the configuration on web Access Control Schedule Setting Import Export Schedule xml interface ...

Страница 32: ...ile for importing and exporting the schedule 8 1 3 Edit the Door Access Schedule If you want to edit or delete your door access schedule you created you can edit or delete the configured schedule separately or in batch on the web Access Control Schedule Setting Schedule Management interface ...

Страница 33: ...can import or exporting the configured files to maximize your RF card configuration efficiency 9 1 Configure RF Card for Door Unlock 9 1 1 Configure RF Card on the Web Interface To configure the configuration on web Access Control User interface Note RF card with 13 56 MHz and 125 KHz can be applicable to the access control terminal for the door access Note Please refer to PIN code access schedule...

Страница 34: ...rameter Set up IC Card Display Mode select the card format for the ID Card for the door access among five format options 8H10D 6H3D5D W26 6H8D 8HN 8HR The card code format is 8HN by default in the access control terminal 9 1 2 Configure Facial Recognition on Web Interface To configure the configuration on web Access Control User interface Parameter Set up Status It will show Registered when the pi...

Страница 35: ...erminals allow you to speedily configure user s specific door access in batch by importing the configured all in one door access control files incorporating user information door access type door access schedule etc thus all the door access setting can be done at one stop saving your time and effort from configuring the door access for users separately when users are large in number To configure t...

Страница 36: ...by QR Code QR code is another option for door access If you want to apply QR code access you need to enable the QR code function To configure the configuration on web Access Control Relay Open Relay via QR Code interface Note The function should work with Akuvox SmartPlus For more information please contact Akuvox technical support 9 3 2 Unlock by Bluetooth You can also gain the door access by mob...

Страница 37: ...g strength from 85 50db in absolute terms The higher value it is the greater strength it has The default value is 72db in absolute terms Open Door Interval select the time interval between every two Bluetooth door accesses 9 3 3 Unlock by HTTP Command on Web Browser You can unlock the door remotely without approaching the device physically for the door access by typing in the created the HTTP comm...

Страница 38: ...o the following example http 192 168 35 127 fcgi do action OpenDoor UserName admin Passw ord 12345 DoorNum 1 Note DoorNum in the HTTP command above refers to the relay number 1 to be triggered for the door access 9 3 4 Unlock by Exit Button by the Door When you need to open the door from inside using the exit button installed by the door you can configure the access control terminal Input to trigg...

Страница 39: ...on to execute set actions to be triggered by the input FTP TFTP Email and HTTP URL actions are supported HTTP URL to set HTTP URL Action Delay set the action delay timing Ranging from 1 300 Sec For example if you set the delay time as 5 then the action will not be triggered until 5 seconds after input status changed Execute Relay set up relays to be triggered by the input Door Status display the s...

Страница 40: ...re Measurement Configuration You can configure the body temperature measurement function in terms of defining the normal temperature as well as making schedule for the validity of the function etc To configure the configuration on web Access Control Body Temperature Measuring Body Temperature interface Parameter Set up Mode select either Disabled Mode or Wrist Mode for temperature measurement acco...

Страница 41: ...then any body temperature measured higher than 37 3 degree Celsius will be deemed as abnormal temperature while the temperature lower than 34 degree Celsius will be deemed as low body temperature 9 3 5 2 Ambient Temperature Configuration In order to offset the minor variations on the temperature as affected by the ambient temperature in the different places where the device is installed or in the ...

Страница 42: ...e six hours 24 hours a day while the end time of one segment should be the start time of the next time segment You can divide the time segments according to your need Ambient Temperature enter the ambient temperature degree Accuracy can be ensured for the actual temperature value within the range from 10 40 degree Celsius ...

Страница 43: ...ic Temper Alarm interface Parameter Set up Enable tick the check box to enable the temper alarm function When the temper alarm goes off you can press the Disarm tab beside the check box to clear the alarm Key Status temper alarm will not be triggered unless the key status is shifted from Low to High status Note Disarm tab will turn gray when the temper alarm is cleared The round rubber button at t...

Страница 44: ... not be fired 10 2 Security Notification Setting 10 2 1 Email Notification Setting If you want to receive the security notification via email you can configure the Email notification on the web interface properly To configure the configuration on web Setting Action Email Notification interface Parameter Set up Sender s Email Name enter the name of the email sender ...

Страница 45: ...ame enter the SMTP user name which is usually the same with sender s email address SMTP password configure the password of SMTP service which is same with sender s email address Email subject enter the subject of the email Email content compile the emails contents according to your need 10 2 2 FTP Notification setting If you want to receive the security notification via FTP you can configure the F...

Страница 46: ...r name you created in FTP server 10 2 3 TFTP Notification Setting If you want to receive the security notification via TFTP you can configure the FTP notification on the web interface properly To configure the configuration on web Setting Action TFTP Notification interface Parameter Set up TFTP Server enter the address URL of the TFTP server for the TFTP notification ...

Страница 47: ... check box to enable or disable the MJPEG service Image Quality select the quality for the image capturing among seven options QCIF QVGA CIF VGA 4CIF 720P 1080P After the MJPEG service is enabled you can capture the image from the access control terminal using following three types of URL format http device ip 8080 picture cgi http device ip 8080 picture jpg http device ip 8080 jpeg cgi For exampl...

Страница 48: ...b interface to obtain the real time video or you can also enter the correct URL on the web browser to obtain it directly To see the live stream on web Surveillance Live Stream interface To check the real time video using URL you can enter the correct URL http IP_address 8080 video cgi on the web browser if you want to obtain the real time video directly with going to the web interface ...

Страница 49: ...ntication and password etc before you are able to use the function To configure the configuration on web Surveillance RTSP RTSP Basic interface Parameter Set up Enabled tick the check box to turn on or turn off the RTSP function Authorization Enabled tick the check box to enable the RTSP authorization If you enable the RTSP Authorization you are required to enter RTSP Authentication Type RTSP User...

Страница 50: ...p Video Resolution select video resolutions among seven options QCIF QVGA CIF VGA 4CIF 720P and 1080P The default video resolution is 720P and the video from the access control terminal might not be able to be shown in the indoor monitor if the resolution is set higher than 720P Video Framerate 25fps is the video frame rate by default Video Bitrate select video bitrate among six options 128 kbps 2...

Страница 51: ...dec video stream 11 4 ONVIF Real time video from the A05 series access control terminal camera can be searched and obtained by the Akuvox indoor monitor or by the third party devices such as NVR Network Video Recorder you can configure the ONVIF function in the access control terminal so that other device will be able to see the video from the access control terminal To configure the configuration...

Страница 52: ...by default Password enter the password The password is admin by default After the setting is complete you can enter the ONVIF URL on the third party device to view the video stream For example http IP address 80 onvif device_service Note Fill in the specific IP address of the access control terminal in the URL ...

Страница 53: ...Parameter Set up Save Door Log Enabled Tick the check box to turn on or turn off the door log function Status select between Success and Failed options to search for successful door accesses or Failed door accesses Time select the specific time select the specific time span of the door logs you want to search check or export Name Code select the Name and Code options to search door log by the name...

Страница 54: ...A05 Admin Guide AKUVOX SMART INTERCOM www akuvox com 47 12 2 Temperature Log To check temperature log on web Access Control Temperature Log interface ...

Страница 55: ...lect log levels from 1 to 7 levels You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose The default log level is 3 the higher the level is 5 the more complete the log is 7 Export Log click the Export tab to export temporary debug log file to a local PC Remote System Log select Enable or Disable if you want to enable or disable the remote...

Страница 56: ...he data packet from the specific port can be captured You can leave the field blank by default PCAP click Start tab and Stop tab to capture a certain range of data packets before clicking Export tab to export the data packets to your Local PC PCAP Auto Refresh select Enable or Disable to turn on or turn off the PCAP auto fresh function If you set it as Enable then the PCAP will continue to capture...

Страница 57: ...T INTERCOM www akuvox com 50 14 Firmware Upgrade Firmware of different versions for A05 series access control terminal can be upgraded on the device web Upgrade Basic interface Note Firmware files should be rom format for upgrade ...

Страница 58: ...min Guide AKUVOX SMART INTERCOM www akuvox com 51 15 Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade Advanced Others interface if needed ...

Страница 59: ...setting up configuration needed one by one manually on the access control terminal 16 1 Provisioning Principle Auto provisioning is a feature used to configure or upgrade the devices in batch via third party servers DHCP PNP TFTP FTP HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third party server which stores configuration files and firmware w...

Страница 60: ... cfg MAC based configuration provisioning MAC based configuration files is used for the auto provisioning on a specific device as distinguished by its unique MAC number And the configuration files named with device MAC number will be matched automatically with the device MAC number before being downloaded for the provisioning on the specific device Note If a server has these two types of configura...

Страница 61: ...chedule you set up Hourly Repeat select Hourly Repeat if you want the device to perform Autop every hour 16 4 DHCP Provisioning Configuration Auto provisioning URL can also be obtained using DHCP option which allows device to send a request to a DHCP server for a specific DHCP option code If you want to use Custom Option as defined by users with option code range from 128 255 you are required to c...

Страница 62: ...akuvox com 55 Note The custom Option type must be a string The value is the URL of TFTP server Parameter Set up Custom Option enter the DHCP code that matched with corresponding URL so that device will find the configuration file server for the ...

Страница 63: ...URL in it Note The general configuration file for the in batch provisioning is with the format r0000000000xx cfg taking A05 as an example r000000000105 cfg 10 zeros in total while the MAC based configuration file for the specific device provisioning is with the format MAC_Address of the device cfg for example 0C110504AE5B cfg 16 5 Static Provisioning Configuration You can manually set up a specifi...

Страница 64: ...rver needs an user name to be accessed to otherwise leave it blank Password set up a password if the server needs a password to be accessed to otherwise leave it blank Common AES Key set up AES code for the intercom to decipher general Auto Provisioning configuration file AES Key MAC set up AES code for the intercom to decipher the MAC based auto provisioning configuration file ...

Страница 65: ...ver Address format TFTP tftp 192 168 0 19 FTP ftp 192 168 0 19 allows anonymous login ftp username password 192 168 0 19 requires a user name and password HTTP http 192 168 0 19 use the default port 80 http 192 168 0 19 8080 use other ports such as 8080 HTTPS https 192 168 0 19 use the default port 443 Tip Akuvox do not provide user specified server Please prepare TFTP FTP HTTP HTTPS server by you...

Страница 66: ...D 6H3D5D 6H8D 8HN 8HR RAW Wiegand Card Reader Mode set the Wiegand data transmission format among three options Wiegand 26 Wiegand 34 Wiegand 58 The transmission format should be identical between the access control terminal and the device to be integrated Wiegand Transfer Mode set the transfer mode between Input or Output if the access control terminal is used as a receiver then set it as Input f...

Страница 67: ...erminal s web interface before you can implement the integration between the access control terminal and the third party devices To configure the configuration on web Device RS485 RS485 List interface Parameter Set up RS485 List select integration mode between two options None OSDP the detail for the two options will be provided in the following chart NO Integration Mode Description 1 None If you ...

Страница 68: ...ng interface Parameter Set up Connect Status indicate OSDP based communication status Send by select in what way you want to send out the card number among three options OSDP Wiegand and None if you select OSDP then the card number will be sent out to the third party devices via RS485 if you select Wiegand then the card number will be sent out via wiegand If you select None then the card number wi...

Страница 69: ... select the user role when setting passwords 18 2 Web Interface Automatic Log out You can set up the web interface automatic log out timing requiring re login by entering the user name and the passwords for the security purpose or for the convenience of operation To configure the configuration on web Security Basic Session Time Out interface Parameters Set up Session Time Out Value if there is no ...

Страница 70: ...can operate it on the device web Upgrade Basic interface as well Moreover you can set up schedule for the device to be restarted To set up the device restart schedule on web Upgrade Advanced Reboot Schedule interface 19 2 Reset If you want to reset the device system to the factory setting you can it on the web Upgrade Basic interface ...

Страница 71: ...A05 Admin Guide AKUVOX SMART INTERCOM www akuvox com 64 ...

Страница 72: ...mon CPE Customer Premise Equipment CWMP CPE WAN Management Protocol DTMF Dual Tone Multi Frequency DHCP Dynamic Host Configuration Protocol DNS Domain Name System DND Do Not Disturb DNS SRV Service record in the Domain Name System FTP File Transfer Protocol GND Ground HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Secure Socket Layer IP Internet Protocol ID Identification IR In...

Страница 73: ...Normal Connected NTP Network Time Protocol NAT Network Address Translation NVR Network Video Recorder ONVIF Open Network Video Interface Forum SIP Session Initiation Protocol SNMP Simple Network Management Protocol STUN Session Traversal Utilities for NAT SNMP Simple Mail Transfer Protocol SDMC SIP Devices Management Center TR069 Technical Report069 TCP Transmission Control Protocol TLS Transport ...

Страница 74: ...he dial interface press 9999 Dial key 3888 and OK to enter the system setting screen Go to info screen to check the IP address Common method Using Akuvox IP Scanner to search Akuvox devices in the same LAN network Q2 Do Akuvox devices support opus codec A2 For now only Akuvox Android video IP phone R48G can support Opus audio codec Q3 What is the supported temperature range for akuvox door phone A...

Страница 75: ...4 profiles Q6 Do access control terminals support these card types Prox Legacy iClass iClassSE HID Mifare HID DESFire and HID SEOS A6 Sorry they are not supported They need to be implemented via hardware modifications Q7 How to confirm whether my device is hardware version 1 or hardware version 2 A7 1 Label Hardware version 1 Hardware version 2 ...

Страница 76: ...ion1 and hardware version 2 Go to Web Status Firmware Version 20 X X X is hardware version 1 220 X X X is hardware version 2 Hardware version The firmware is different between hardware version1 and hardware version 2 Go to Web Status Firmware Version If the hardware version is 220 x then the device is hardware version 2 ...

Страница 77: ...s For more information about the product please visit us at www akuvox com or feel free to contact us by Sales email sales akuvox com Technical support email support akuvox com Telephone 86 592 2133061 ext 7694 8162 We highly appreciate your feedback about our products ...

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