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4.3 Errors
The error status of the box is displayed via the control elements with the error indication on the display of the
Touch Element controller or via flash codes LED for the Eco element controller.
The individual error codes can be found in the operating instructions for your control panel.
The error status can also be retrieved using the configuration software under current values. The meaning of
the individual error codes can be found in the following table.
Description
Solution
USB Connection not possible
Check that the USB cable is correctly connected.
Check that you have Laptop admin authorisation to connect
external USB devices on the laptop.
Check that the unit is displayed in file explorer.
If necessary, restart the MultiPlexBox (disconnect power
supply,
wait approx. 1 minute, reactivate.)
Table 3: Software Errors
4.4 Practical Tips
Tips for helping with the management of your unit.
•
Apartment types can be created and saved.
In case of a building with multiple identical residential units, the saved data can be easily loaded and the
copy function enables configuration within seconds.
•
Connection to a Central Controller:
If the Multiplex Boxes are connected to a Central Controller, it is recommended to number the boxes
consecutively, starting with Address one. This simplifies the search for individual boxes via the Central
Controller and helps to save time.
•
Install the software for later.
Airflow Developments recommends installing and updating the MultiPlexBox software before arriving on site
as you may not have the internet access to do so which will leave you unable to commission the unit.
