10/10/03
Airespace Technical Support
90-100584-004
Airespace Product Guide
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Contacting Airespace Technical Support
Airespace Technical Support
Contact Airespace Technical Support 24 hours a day at 1-866-546-2100 (U.S.A. only) or
1-408-635-2000 for assistance.
Airespace Technical Support can provide end users and channel partners the following services:
•
Telephone support
•
Troubleshooting
•
Escalating issues, as required
Please have the following available when making a call:
•
Equipment model number(s)
•
Airespace Wireless Switch and WLAN Appliance AireOS software revision level (AS_1_2_x_x)
•
Airespace Control System Software revision level (1.2.x.xx)
•
Symptom(s)
•
Network configuration
You can find Airespace Technical Support information at
http://www.airespace.com/
.