10/10/03
Legal Information
90-100584-004
Airespace Product Guide
iii
Limited Product Warranty
Limited Product Warranty
The following describes the Airespace, Inc. standard Product Warranty for End Customers.
Products
Products
•
Airespace Wireless Switch (40XX) Family
•
Airespace WLAN Appliance (41XX) Family
•
Airespace Access Point (1200) Family
Limited Warranty
Limited Warranty
Airespace warrants that:
•
For a period of one (1) year from the date of installation of the Product at the End Customer’s
site but not to exceed twenty-four (24) months after date of shipment by Airespace, the
Hardware shall free from defects in materials and workmanship.
•
For a period of three (3) months from the date of installation of the Product but not to exceed
fifteen (15) months after date of shipment by Airespace, the Software shall substantially
conform to the applicable specifications in Airespace’s then-current published documentation.
The date of shipment by Airespace is set forth on the packaging material in which the Product is
shipped. This limited warranty extends only to you the original purchaser of the Product.
Exclusive Remedy
Exclusive Remedy
Your sole remedy under the limited warranty described above is, at Airespace’s sole option and
expense, the repair or replacement of the non-conforming Product or refund of the purchase price of
the non-conforming Products. Airespace’s obligation under this limited warranty is subject to compli-
ance with Airespace’s then-current Return Material Authorization (“RMA”) procedures. All replaced
Products will become the property of Airespace. Exchange Products not returned to Airespace will be
invoiced at full Product list prices. Replacement Products may be new, reconditioned or contain refur-
bished materials. In connection with any warranty services hereunder, Airespace may in its sole
discretion modify the Product at no cost to you to improve its reliability or performance.
Warranty Claim Procedures
Warranty Claim Procedures
Should a Product fail to conform to the limited warranty during the applicable warranty period as
described above, Airespace must be notified during the applicable warranty period in order to have any
obligation under the limited warranty.
The End Customer or their designated reseller must obtain a Return Material Authorization number
(RMA number) from Airespace for the non-conforming Product and the non-conforming Product must
be returned to Airespace according to the then-current RMA procedures. The End Customer or their
designated reseller is responsible to ensure that the shipments are insured, with the transportation
charges prepaid and that the RMA number is clearly marked on the outside of the package. Airespace
will not accept collect shipments or those returned without an RMA number clearly visible on the
outside of the package.
Exclusions and Restrictions
Exclusions and Restrictions
Airespace shall not be responsible for any software, firmware, information or memory data contained
in, stored on or integrated with any Product returned to Airespace pursuant to any warranty or repair.
Upon return of repaired or replaced Products by Airespace, the warranty with respect to such Products
will continue for the remaining unexpired warranty or sixty (60) days, whichever is longer. Airespace
may provide out-of-warranty repair for the Products at its then-prevailing repair rates.
