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SmartCool Technical Manual 7525371 V1.1.0_12_2012
SmartCool™ 16 - 60
Precision Air Conditioning
After Sales
Warranty
All Airedale products or parts (non consumable) supplied for installation within the UK mainland and commissioned by
an Airedale engineer, carry a full Parts & Labour warranty for a period of 12 months from the date of commissioning or
18 months from the date of despatch, whichever is the sooner.
Parts or Equipment supplied by Airedale for installation within the UK or for Export that are properly commissioned in
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warranty on non consumable Parts only from the date of commissioning or 18 months from the date of despatch,
whichever is the sooner.
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warranty.
Warranty is only valid in the event that
In the period between delivery and commissioning the equipment: is properly protected & serviced as per the Airedale
installation & maintenance manual provided where applicable the glycol content is maintained to the correct level.
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operating conditions, the Company will provide the appropriate warranty coverage (as detailed above) attributable to the
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that must be ordered by the customer).
Any spare part supplied by Airedale under warranty shall be warranted for the unexpired period of the warranty or 3
months from delivery, whichever period is the longer.
To be read in conjunction with the Airedale Conditions of Sale - Warranty and Warranty Procedure, available upon
request.
Procedure
When a component part fails, a replacement part should be obtained through our Spares department. If the part is
considered to be under warranty, the following details are required to process this requirement. Full description of part
required, including Airedale’s part number, if known. The original equipment serial number. An appropriate purchase
order number.
A spares order will be raised under our warranty system and the replacement part will be despatched, usually within 24
hours should they be in stock. When replaced, the faulty part must be returned to Airedale with a suitably completed and
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Warranty order.
On receipt of the faulty part, suitably tagged, Airedale will pass to its Warranty department, where it will be fully
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or not.
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the release of this complete report may be delayed as component manufacturers become involved in the investigation.
When warranty is allowed, a credit against the Warranty invoice will be raised. Should warranty be refused the Warranty
invoice becomes payable on normal terms.
Exclusions
Warranty may be refused for the following reasons.
Misapplication of product or component
Incorrect site installation
Incomplete commissioning documentation
Inadequate site installation
Inadequate site maintenance
Damage caused by mishandling
Replaced part being returned damaged without explanation
Unnecessary delays incurred in return of defective component
Returns analysis
All faulty components returned under warranty are analysed on a monthly basis as a means of verifying component and
product reliability as well as supplier performance. It is important that all component failures are reported correctly.
Содержание R410A
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