7
troubleshooting
Repairs on electric appliances can only be car-
ried out by specialists. Through improper repairs,
considerable danger for the operator can result
and voids warranty claims.
WARNING
Danger to life through electrical shock!
Do not carry out any repairs on electrical parts.
▶
Fault
Cause
Solution
The unit is not working
Power plug is not plugged
in.
Plug in the power plug and switch on the unit.
▶
Removable water base is
not inserted when putting
the unit together.
Insert the removable water base (see section
"Putting the unit together").
▶
Grinding noises
Water base is not in-
serted correctly.
Insert the removable water base correctly (see
section "Putting the unit together").
▶
No air humidification
No water in the remov-
able water base.
Fill the removable water base (see section
"Filling the unit").
▶
Calcified evaporator wick.
Replace the evaporator wick (see section
"Replacing the evaporator wick").
▶
Float tip with fill level ring
not visible when filling
Unit component forgotten
when putting the unit
together.
Unplug the power plug.
Check if the unit is put together correctly
(drawing B).
▶
▶
Unit put together incor-
rectly.
Unit is losing water
Unit was overfilled.
Empty the water (see section "Taking apart the
unit").
Dry the unit.
▶
▶
Unit component forgotten
when putting the unit
together.
Unplug the power plug
Check if the unit is put together correctly
(drawing B).
▶
▶
Unit put together incor-
rectly.
Unit causes unpleasant
odor
Unit is not filled in opera-
tion.
Fill the unit (see paragraph "Filling the unit").
▶
Evaporator wick is dirty.
Replace the evaporator wick (see section
"Replacing the evaporator wick").
▶
Q. What is EZCal?
A. There is a sample packet of EZCal included in
the packaging of your humidifier. EZCal from
AIR-O-SWISS is an easy and safe cleaning and
descaling agent recommended for all humid-
ifiers. It removes mineral deposits from the water
base. It is available at selected retail stores.
Customer Service Phone Number: 1-800-336-0326
(USA and Canada only)
air humidification general
information
Did you know that air that is too dry
dries out mucous membranes and additionally
causes chapped lips and stinging eyes?
promotes infections and sicknesses of the respi-
ratory passages?
leads to a lack of energy, exhaustion and concen-
tration weakness?
burdens pets and room plants?
encourages dust development and the electro-
static charge of synthetic textiles, carpets and
synthetic flooring?
damages wooden fixtures, especially hardwood
floors?
puts musical instruments out of tune?
The physical comfort of human and animal is de-
pendent on many influences. One of those is cor-
rectly humidified air. During the heating period, the
cold outside area which streams into living spaces
through the windows is warmed. This results in a
plummet in the relative air moisture. An adverse
climate for plants and animals, wooden objects and
furniture dry out and people feel uncomfortable and
are susceptible to colds in higher numbers. As a
rule, room climate is comfortable when the relative
moisture is between 40% and 60%. Air humidifica-
tion is especially wise in the winter.
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troubleshooting
air humidification general
information
