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8. TROUBLE-SHOOTING
Measuring instrument ALMEMO
®
2390-3 can have a great many different sen-
sors and peripherals connected to it. Given these numerous possibilities the
device may in certain circumstances not behave quite as expected. The cause
of such unexpected behavior is only very rarely a device defect; more usually it
is incorrect operation by the user, an incorrect setting, or incorrect cabling. In
such event try to pinpoint and clear the problem with the aid of the following
tests :
Error :
Either no display or all display segments light up continuously.
Remedy :
Check the power supply, switch off and then on again !
Error :
Measured values are incorrect.
Remedy :
Check the channel programming exactly (especially, if the ´
CORR
´
arrow lights up, the base and zero point); scan the entire
programming using AMR-Control, or terminal and command P15
(see Manual, Sec. 6.2.3) and f1 P15 (see Manual, Sec. 6.10.1) !
Error :
Fluctuating measured values or segment test or the system
hangs in mid-operation.
Remedy :
Check the cabling for inadmissible electrical connections,
disconnect the external power supply and the analog output, unplug
the sensor and replace with a hand-held sensor and operate them
in air or dummies (for thermocouples short-circuit A-B, for Pt100
sensors, 100-
Ω
resistor); if these steps succeed in clearing the
error, then check all wiring, if necessary, insulate the sensor, use an
electrically isolated power supply, eliminate interference by using
shielded or twisted wiring.
Error :
´
CALErr
´ is displayed when device is switched on.
Remedy :
The calibration of a measuring range may have become misadju-
sted; the device must be recalibrated at the factory.
If, after performing the above-listed checks and remedial steps, the device still
fails to behave as described in the instructions, it must be returned to our facto-
ry in Holzkirchen, accompanied by a explanatory note and error description.
Complaints not accompanied by explanation and error description cannot be
processed
ALMEMO
2390-3
21
Trouble-shooting