6
Troubleshooting
150
N9342C/43C/44C User’s Guide
Check the basics
This section includes information on how to check
for a problem with your Agilent spectrum analyzer,
and how to return it for service.
If you experience a problem or would like
additional information about your analyzer, Agilent
Technologies’ worldwide organization is ready to
provide the support you need.
•
Before calling Agilent Technologies, or returning
an analyzer for service, perform the quick checks
listed below. This check may eliminate the prob-
lem.
•
Is there power at the receptacle?
•
Is the analyzer turned on?
•
If other equipment, cables, and connectors are
being used with your spectrum analyzer, make
sure they are connected properly and operating
correctly.
•
Review the measurement procedures being per-
formed when the problem first appeared. Make
sure all of the settings are correct.
•
If the analyzer is not functioning as expected,
return the analyzer to a known state by pressing
Preset (Default Preset Type)
.
•
Is the measurement being performed, and the
results that are expected, within the specifica-
tions and capabilities of the analyzer? Refer to
the
Technical Overview
for your analyzer.
•
Is the analyzer displaying an error message? If
so, refer to
.
WARNING
No operator serviceable parts inside. Refer servicing to
qualified personnel. To prevent electrical shock, do not
remove covers.
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