Agilent Technologies M9405A, Руководство пользователя и сервисное руководство

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16 User’s and Service Guide M9499-90004
M9405A Service
12. Attach the side shield from the replacement module to the defective module, and return it to Agilent
according to the following procedure:
a. Review the warranty information shipped with your product.
b. Write the following information on a tag and attach it to the malfunctioning equipment:
• Name and address of owner. A P.O. box is not acceptable as a return address.
• Product model number (for example, M9405A).
• Product serial number. The serial number label is located on the side panel of the module. The
serial number can also be read from the Soft Front Panel interface, but only after the hardware is
installed.
• Description of failure or service required.
• Return Material Authorization (RMA) number.
c. Pack the module in its original ESD bag and packing carton. If the original carton is not available,
use bubble wrap or packing peanuts and place the instrument in a sealed container and mark the
container “FRAGILE”.
d. On the shipping label, write ATTENTION REPAIR DEPARTMENT and the RMA number.
NOTE If any correspondence is required, refer to the product by serial number and model number
or refer to
“Agilent Support, Services, and Assistance” on page 17 .