3.11 Registering a new headset to the base
You can register a new primary headset unit to your
AGENT W880 base using the following procedure.
•
Press and hold the ‘TEL’ button (7) on the
headset base for 5 seconds to enter the
registration mode. The ‘TEL’ LED (7) will fl ash to
indicate it is now in registration mode.
•
Press and hold the ‘Mute’ button (18) on the
back of the headset for 5 seconds for the
headset to enter registration mode, the
Headset LED (1) will fl ash twice and then
light-up during the registration mode period.
•
The headset will now be registered to the
base which will take around 30 seconds. When
the registration has completed, the headset
LED and the base PSTN LED will stop fl ashing.
4. Troubleshooting
Q. I have connected my headset base to my
telephone terminal but the headset is not
working.
A. Make sure that you have the removable battery
correctly fi tted in the headset and that the
battery has been properly charged.
Q. The headset is working but I cannot hear
telephones calls correctly.
A. Ensure that you have the correct wiring setting
by adjusting the switch (16) on the side of the
headset base.
Q. When the headset’s ON/OFF button (2) is
pressed, the handset lifter lifts the handset but
I cannot hear the call on the headset.
A. Ensure that the headset base is connected to
the telephone’s handset port and not the
headset port (if the telephone has one).
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