MobileCare™ Monitor Operator’s Manual
Copyright 2008 © AFrame Digital, Inc.
29
Figure 3.9 Alert screen for a particular resident
On this screen, the operator can perform any of the following operations:
Acknowledge
the alert, indicating assistance is on the way.
Cancel the alarm by selecting the
False Alarm
option.
Escalate
the alarm to the next person (for instance, supervisor or next-in-
command) up in the line to assist.
After the operator clicks Acknowledge, the Alert Acknowledged message will be
displayed on the
CareStation™ screen and on the myPHD.
Figure 3.10 The Alert Acknowledged message
The time taken to respond is displayed in the
Alert Summary
(for individual
residents)
screen under the
Help Arrived
column (
see Figure 3.6
).
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