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English
Troubleshooting
Consult the following table to troubleshoot errors prior to sending the unit to customer service.
Errors
Cause
Solution
Network display
light not on
Lack of power supply
Warning:
Turn off the device prior to troubleshooting.
Check if the mains plug is connected correctly. If
necessary, test the outlet with another device for
functionality.
No screen display
TV operation:
Video cable incorrectly
connected.
Warning:
Turn of the device prior to troubleshooting.
Check the proper position of the video cable.
Check if the plug is plugged tightly into the out
let.
No DVD/CD inserted.
Insert CD/DVD.
DVD/CD incompatible.
Use compatible media only.
DVD/CD placed upside
down into CD/DVD-
compartment.
Turn CD/DVD around.
CD/DVD is soiled.
Clean CD/DVD.
CD/DVD is damaged.
Use another CD/DVD.
Default settings incorrect.
Check the default settings of the DVD-Players.
Child safety is activated.
Deactivate child safety.
No reaction upon
pressing
Power supply failure or
static charge of the unit.
Turn off the unit and disconnect the mains plug.
Then connect the mains power and turn on the
unit again.
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