Advantech MVP-3245 Series, Руководство пользователя

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iii MVP-3245 User Manual
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that this product will be free from
defects in materials and workmanship for 2 years from the date of purchase.
This warranty does not apply to products that have been repaired or altered by per-
sons other than repair personnel authorized by Advantech, nor does it apply to prod-
ucts that have been subject to misuse, abuse, accident, or improper installation.
Under the terms of this warranty, Advantech assumes no liability for consequences
arising from such events.
Because of Advantech's high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time, and freight. Please consult your dealer for more details.
If you believe that you have a defective product, follow these steps:
1. Collect all the information about the problem encountered (e.g., CPU speed,
Advantech products used, other hardware and software used, etc.). Note any-
thing abnormal and list any on-screen messages that appear when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain a return merchandize authori-
zation (RMA) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully completed Repair and Replacement
Order Card, and proof of purchase date (e.g., a photocopy of your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number clearly on the outside of the package and ship it prepaid
to your dealer.