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EKI-7657C _Manual_ed1

94

Chapter 4

Troubleshooting

Verify that you are using the right power cord/adapter (+12 ~ 48V

DC

), please don’t use

the power adaptor with DC output voltage higher than 48 V, or it will burn this converter
down.

Select the proper UTP cable to construct the user network. Use unshielded twisted-pair
(UTP) or shield twisted-pair (STP) cable for RJ-45 connections: 100

Ω

Category 3, 4 or

5 cable for 10Mbps connections, 100

Ω

Category 5 cable for 100Mbps connections, or

100

Ω

Category 5e/above cable for 1000Mbps connections. Also be sure that the

length of any twisted-pair connection does not exceed 100 meters (328 feet).

Diagnosing LED Indicators

To assist in identifying problems, the switch can be easily monitored through panel
indicators, which describe common problems the user may encounter and where the
user can find possible solutions.
If the power indicator does not light on when the power cord is plugged in, you may
have a problem with power cord. Then check for loose power connections, power
losses or surges at power outlet. If you still cannot resolve the problem, contact the
local dealer for assistance.
If the LED indicators are normal and the connected cables are correct but the packets
still cannot be transmitted. Please check the user system’s Ethernet devices’
configuration or status.

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Содержание EKI-7657C

Страница 1: ...EKI 7657C 7 3G port Industrial Managed Redundant Gigabit Ethernet Switch User Manual...

Страница 2: ...or by any means without the prior written permission of Advantech Co Ltd Information provided in this manual is intended to be accurate and reliable However Advantech Co Ltd assumes no responsibility...

Страница 3: ...lacement materials service time and freight Please consult your dealer for more details If you think you have a defective product follow these steps 1 Collect all the information about the problem enc...

Страница 4: ...ate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential a...

Страница 5: ...ything over the power cord 10 All cautions and warnings on the equipment should be noted 11 If the equipment is not used for a long time disconnect it from the power source to avoid damage by transien...

Страница 6: ...age 1 To avoid electrical shock always disconnect the power from your PC chassis before you work on it Don t touch any components on the CPU card or other cards while the PC is on 2 Disconnect power b...

Страница 7: ...3 Figure 2 4 Top View of EKI 7657C 14 2 3 Mounting 15 2 3 1 Wall mounting 15 Figure 2 5 Combine the Metal Mounting Kit units mm 15 2 3 2 DIN rail Mounting 16 Figure 2 6 Installation to DIN rail Step 1...

Страница 8: ...33 3 1 10 Mac Filter Table Commands Set 33 Table 3 10 Mac Filter Table Commands Set 34 3 1 11 SNMP Commands Set 34 Table 3 11 SNMP Commands Set 34 3 1 12 Port Mirroring Commands Set 35 Table 3 12 Port...

Страница 9: ...LAN Configuration 65 Figure 3 34 Port based mode 66 Figure 3 35 Port based mode Add interface 67 Figure 3 36 Port Based Edit Delete interface 68 Figure 3 37 802 1Q VLAN Configuration 69 Figure 3 38 Ed...

Страница 10: ...re 3 57 Save Configuration interface 91 Figure 3 58 System Reboot interface 92 Chapter 4 Troubleshooting 94 Appendix A Pin Assignment Wiring 96 Figure A 1 RJ 45 Pin Assignment 96 Figure A 2 EIA TIA 56...

Страница 11: ...1 Chapter1 Overview Sections include z Introduction z Features z Specifications z Packing List z Safety Precaution CHAPTER...

Страница 12: ...multi mode 10km 30km 50km 70km or 110km single mode and the slots support SFP modules for WDM single fiber transmissions This means that you can easily change the transmission mode and distance of th...

Страница 13: ...VDC ESD protections for Ethernet ports make EKI 7657C more suitable for harsh environments 1 1 7 Wide Operating Temperature The operating temperature of the EKI 7657C is between 10 60 With such a wid...

Страница 14: ...1D Management Web Telnet Serial Console Windows Utility and SNMP Control VLAN GVRP QOS IGMP Snooping LACP and Rate Limit Security IP MAC and port binding DHCP Server IP access list 802 1x SNMPv3 Diag...

Страница 15: ...Gigabit Fiber Up to 1000Mbps Interface Connectors 7 x RJ 45 Ethernet 3 x RJ 45 SFP mini GBIC combo ports 1 x 6 pin removable terminal power Relay 1 x 6 pin removable terminal DIDO LED Indicators Syste...

Страница 16: ...Operating Humidity 5 95 non condensing Storage Temperature 40 85o C 40 185o F Storage Humidity 0 95 non condensing MTBF 260 818 hours Certifications Safety UL 60950 1 CAN CSA C22 2 No 60950 EMC EU EN5...

Страница 17: ...software and User manual 2 x Wall Mounting Bracket and Screws 1 x DIN rail Mounting Bracket and Screws 1 x 8 pin RJ 45 to RS 232 serial cable 1 x DC Jack Cable 2 0 150mm 1 x EKI 7657C Startup Manual...

Страница 18: ...EKI 7657C _Manual_ed1 8...

Страница 19: ...9 Chapter2 Installation Sections include z LED Indicators z Dimensions z Mounting z Network Connection z Connection to a Fiber Optic Network z Power Connection CHAPTER...

Страница 20: ...2 is active PWR2 Green Off Power input 2 is inactive On Power input 1 or 2 is inactive or port link down depends on Fault Relay Alarm configuration P Fail Red Off Power input 1 and 2 are both active...

Страница 21: ...11 Chapter2 2 2 Dimensions units mm Figure 2 1 Front View of EKI 7657C...

Страница 22: ...EKI 7657C _Manual_ed1 12 Figure 2 2 Side View of EKI 7657C...

Страница 23: ...13 Chapter2 Figure 2 3 Rear View of EKI 7657C...

Страница 24: ...EKI 7657C _Manual_ed1 14 Figure 2 4 Top View of EKI 7657C...

Страница 25: ...nted by using the included mounting kit Then hang on the EKI 7657C to the nails on the wall First use the screws included in the package to combine the EKI 7657C and metal mounting kit And then you ca...

Страница 26: ...low The DIN rail kit is screwed on the industrial switch when out of factory If the DIN rail kit is not screwed on the industrial switch please screw the DIN rail kit on the switch first First hang th...

Страница 27: ...17 Chapter2 Then let the device down straight to slide over the rail smoothly See Figure 2 7 Figure 2 7 Installation to DIN rail Step 2...

Страница 28: ...k is heard You can use proper multi mode or single mode fiber according to the used SFP transceiver With fiber optic it transmits speed up to 1000 Mbps and you can prevent noise interference from the...

Страница 29: ...19 Chapter2 Figure 2 9 Transceiver Inserted Second insert the fiber cable of LC connector into the transceiver Figure 2 10 LC connector to the transceiver...

Страница 30: ...follow the steps shown below First press the upper side of the LC connector to release from the transceiver and pull it out Figure 2 11 Remove LC connector Second push down the metal loop and pull the...

Страница 31: ...relay output Figure 2 13 Pin Assignment of the Power Connector You can connect an alarm indicator buzzer or other signaling equipment through the relay output The relay opens if power input 1 2 fails...

Страница 32: ...of digital input output contacts of the terminal block connector Connect the wires to DI0 DI1 DO0 DO1 and GND respectively GND is the common ground for DI0 DI1 DO0 and DO1 Don t connect DO0 DO1 to the...

Страница 33: ...23 Chapter2...

Страница 34: ...EKI 7657C _Manual_ed1 24 Configuration Sections include z RS 232 Console z Web Browser z Mounting z Self Diagnosis CHAPTER...

Страница 35: ...ich provides the console management CLI command Attach the supplied cable which one end is RJ 45 and the other end is female DB9 to connect EKI 7657C and your host PC or terminal The connected PC or t...

Страница 36: ...y 1 for Stop Bits and None for Flow Control Figure 3 2 COM Port Properties Setting Press Enter for login screen If you can not find the login screen press Enter one more time The default user name and...

Страница 37: ...Enter disable to exit The privileged command is the advanced mode Use this mode to Display advanced function status Save configuration Global configuration Enter the configure command while in privile...

Страница 38: ...stem information switch show system info ip address Ip address Subnet mask Gateway G Configure the IP address of switch switch config ip address 192 168 1 1 255 255 255 0 192 168 1 254 ip dhcp G Enabl...

Страница 39: ...witch config security telnet security ip Index 1 10 IP Address G Set the IP security list switch config security ip 1 192 168 1 55 show security P Show the information of IP security switch show secur...

Страница 40: ...config if show bandwidth state Enable Disable I Use the state interface configuration command to specify the state mode of operation for Ethernet ports Use the disable form of this command to disable...

Страница 41: ...V Add new port based VALN switch vlan vlan port based grpname test grpid 2 port 2 4 or switch vlan vlan port based grpname test grpid 2 port 2 3 4 show vlan GroupID or show vlan V Show VLAN informatio...

Страница 42: ...terval between messages the spanning tree receives from the root switch If a switch does not receive a bridge protocol data unit BPDU message from the root switch within this interval it recomputed th...

Страница 43: ...nfig qos prioritytype qos priority portbased Port lowest low middle high G Configure Port based Priority switch config qos priority portbased 1 low qos priority cos Priority lowest low middle high G C...

Страница 44: ...snmp system location System Location G Set SNMP agent system location switch config snmp system location lab snmp system contact System Contact G Set SNMP agent system contact switch config snmp syst...

Страница 45: ...irroring Commands Set Netstar Commands Level Description Example monitor rx G Set RX destination port of monitor function switch config monitor rx monitor tx G Set TX destination port of monitor funct...

Страница 46: ...obal configuration command to set the MAX requests switch config 8021x misc maxrequest 3 8021x misc reauthperiod sec G Use the 802 1x misc reauth period global configuration command to set the reauth...

Страница 47: ...tethernet 3 switch config if event smtp both show event P Show event selection switch show event no event device cold start G Disable cold start event type switch config no event device cold start no...

Страница 48: ...le dual homing switch config ring dualhoming ring ringport 1st Ring Port 2nd Ring Port G Configure 1st 2nd Ring Port switch config ring ringport 7 8 ring couplingport Coupling Port G Configure Couplin...

Страница 49: ...y one of PCs on the network can connect with the industrial switch through the web browser The industrial switch default value of IP subnet mask username and password are as below IP Address 192 168 1...

Страница 50: ...EKI 7657C _Manual_ed1 40 Figure 3 7 Main page...

Страница 51: ...stem Location Assign the switch physical location The maximum length is 64 bytes System Contact Enter the name of contact person or organization Firmware Version Displays the switch s firmware version...

Страница 52: ...work DHCP server will assign the IP address displaying in this column for the industrial switch The default IP is 192 168 16 1 Subnet Mask Assign the subnet mask to the IP address If DHCP client funct...

Страница 53: ...e DHCP Server function Enable the switch will be the DHCP server on your local network Low IP Address Type in an IP address Low IP address is the beginning of the dynamic IP range For example dynamic...

Страница 54: ...rver Port and IP Bindings Assign the dynamic IP address to the port When the device is connecting to the port and asks for IP assigning the system will assign the IP address that has been assigned bef...

Страница 55: ...ware image is on the TFTP server TFTP Server IP Address Fill in your TFTP server IP Firmware File Name Type in the name of firmware image And then click Apply Figure 3 13 TFTP Update Firmware TFTP Res...

Страница 56: ...ation TFTP Backup Configuration You can save current Flash ROM value from the switch to TFTP server for restoring later TFTP Server IP Address Fill in the TFTP server IP Backup File Name Fill in the f...

Страница 57: ...og server and you have to type the IP address in the Sysylog Server IP Address column If the Syslog Client Mode is set as Both the system log will be reserved in the switch s RAM and sent to server Cl...

Страница 58: ...en the Syslog SMTP checkbox is ticked the event log will be sent to system log server SMTP server Also per port log link up link down and both events can be sent to the system log server SMTP server w...

Страница 59: ...P server Link UP The system will issue a log message when port connection links up only Link Down The system will issue a log message when port connection links down only Link UP Link Down The system...

Страница 60: ...EKI 7657C _Manual_ed1 50 Figure 3 19 Fault Relay Alarm...

Страница 61: ...Time Zone Conversion from UTC Time at 12 00 UTC November Time Zone 1 hour 11am Oscar Time Zone 2 hours 10 am ADT Atlantic Daylight 3 hours 9 am AST Atlantic Standard EDT Eastern Daylight 4 hours 8 am...

Страница 62: ...0 pm IDLE International Date Line NZST New Zealand Standard NZT New Zealand 12 hours Midnight SNTP Sever URL Set the SNTP server IP address Switch Timer Displays the current time of the switch Dayligh...

Страница 63: ...urity IP1 IP10 will be allowed to access this switch via HTTP service Enable Telnet Server When this checkbox is ticked the IP addresses among Security IP1 IP10 will be allowed to access this switch v...

Страница 64: ...e and password for the management security issue User name Key in the new user name The default is admin Password Key in the new password The default is admin Confirm password Re type the new password...

Страница 65: ...vent Action Tick the check boxes to decide whether or not to send the events via Syslog SMTP or SNMP Trap Digital Output When First Second Digital Output function is enabled their Condition and Action...

Страница 66: ...EKI 7657C _Manual_ed1 56 Figure 3 23 Digital Input Output interface...

Страница 67: ...ceive any packet Tx Good Packet The counts of transmitting good packets via this port Tx Bad Packet The counts of transmitting bad packets including undersize less than 64 bytes oversize CRC Align err...

Страница 68: ...column is set as Auto this column is read only Duplex It is available for selecting when the Negotiation column is set as Force When the Negotiation column is set as Auto this column is read only Flo...

Страница 69: ...ports first When disabled the trunk group is a static trunk group The advantage of having the LACP disabled is that a port joins the trunk group without any handshaking with its member ports But memb...

Страница 70: ...e 3 26 2 work ports with LACP enabled Aggregator Information When you have set up the aggregator setting with LACP disabled you will see the local static trunk group information as below Figure 3 27 2...

Страница 71: ...u can configure the state activity for the members of the LACP trunk group You can tick or cancel the checkbox beside the state display When you remove the tick mark to the port and click Apply the po...

Страница 72: ...EKI 7657C _Manual_ed1 62 because both ports are waiting for an LACP protocol packet from the opposite device Figure 3 30 State Activity...

Страница 73: ...be the destination mirroring port for monitoring both RX and TX traffic which come from the source port Or use one of two ports for monitoring RX traffic only and the other one for TX traffic only The...

Страница 74: ...ingress frames limitation The egress rate only supports All type All ports support port ingress and egress rate control For example assume port 1 is 10Mbps the user can set the effective egress rate...

Страница 75: ...sically The switch supports Port based and 802 1Q tagged based VLAN The default configuration of VLAN operation mode is Disable Figure 3 33 VLAN Configuration VLAN configuration Port based VLAN Packet...

Страница 76: ...7657C _Manual_ed1 66 Figure 3 34 Port based mode Pull down the selection item and focus on Port Based then press Apply to set the VLAN Operation Mode in Port Based mode Click Add to add a new VLAN gr...

Страница 77: ...up name and VLAN ID Add the port number having selected into the right field to group these members to be a VLAN group or remove any of them listed in the right field from the VLAN And then click Appl...

Страница 78: ...VLAN groups to provide configuration Enable 802 1Q VLAN all ports on the switch belong to default VLAN of VID 1 The default VLAN can t be deleted GVRP GARP VLAN Registration Protocol is a protocol tha...

Страница 79: ...ingle switch only it allows the user to group ports by assigning the same Untagged VID While this link type is set the Untagged VID column field is available but the Tagged VID column field is disable...

Страница 80: ...7657C _Manual_ed1 70 Click Edit Figure 3 38 Edit Group Configuration interface You can Change the VLAN group name and VLAN ID Figure 3 39 802 1Q Group Configuration Edit Click Apply Rapid Spanning Tr...

Страница 81: ...RSTP is an evolution of the Spanning Tree Protocol and provides for faster spanning tree convergence after a topology change The system also supports STP and the system will auto detect the connected...

Страница 82: ...o send out the BPDU packet to check RSTP current status Enter a value between 1 through 10 Forward Delay Time 4 30 The number of seconds a port waits before changing from its Rapid Spanning Tree Proto...

Страница 83: ...segment This function allows the P2P status of the link to be manipulated administratively True is P2P enabling False is P2P disabling Admin Edge The port directly connected to end stations won t crea...

Страница 84: ...mmunity string set and remove the unwanted community string String Fill the name string RO Read only Enables requests accompanied by this community string to display MIB object information RW Read wri...

Страница 85: ...ersion Select the SNMP trap version type v1 or v2c Click Add To remove the community string select the community string listed in the current managers field and click Remove Figure 3 43 Trap Configura...

Страница 86: ...guration interface Group Table Configure SNMP v3 group table Security Name User ID Assign the user name that you have set up in user table Group Name Set up the group name Click Add to add context nam...

Страница 87: ...rule Read View Name Set up the read view Write View Name Set up the write view Notify View Name Set up the notify view Click Add to add context name Click Remove to remove unwanted context name MIBvi...

Страница 88: ...he system processing 1 frame of the lowest queue 2 frames of the low queue 4 frames of the middle queue and 8 frames of the high queue will be processed at the same time in accordance with the 8 4 2 1...

Страница 89: ...ority level 0 7 High Middle Low Lowest Click Apply TOS Configuration Set up the TOS priority With the drop down selection item of Priority Type above being selected as TOS only TOS first this control...

Страница 90: ...ing to the multicast group Report A message sent by a host to the querier to indicate that the host wants to be or is a member of a given group indicated in the report message Leave Group A message se...

Страница 91: ...g function that can prevent connection lose between X Ring group and upper level core switch Apart from the advantages Central Ring can handle up to 4 rings in the system and has the ability to recove...

Страница 92: ...ace Note When the X Ring function enable user must disable the RSTP The X Ring function and RSTP function cannot exist at the same time Remember to execute the Save Configuration action otherwise the...

Страница 93: ...the switch to advertise its information to other nodes on the network and store the information it discovers LLDP Protocol Disable or enable LLDP function LLDP Interval Set the interval of learning th...

Страница 94: ...tination port for accounting requests to the specified RADIUS Server Shared Key Set an encryption key for using during authentication sessions with the specified RADIUS server This key must match the...

Страница 95: ...hentication session Supplicant Timeout Set the period of time the switch waits for a supplicant response to an EAP request Server Timeout Set the period of time the switch waits for a server response...

Страница 96: ...EKI 7657C _Manual_ed1 86 Figure 3 51 802 1x Radius Misc Configuration interface...

Страница 97: ...Address Table Static MAC Address You can add static MAC address in the switch MAC table here MAC Address Enter the MAC address of the port that should permanently forward traffic regardless of the de...

Страница 98: ...t the MAC address and click Delete MAC Address Table All MAC Addresses You can view the port that connected device s MAC address and the related devices MAC address Select the port The selected port o...

Страница 99: ...th multicast filtering network devices only forward multicast traffic to the ports that are connected to registered end stations IP Address Assign a multicast group IP address in the range of 224 0 0...

Страница 100: ...EKI 7657C _Manual_ed1 90 Factory Default Reset switch to default configuration Click Reset to reset all configurations to the default value Figure 3 56 Factory Default interface...

Страница 101: ...onfiguration Save all configurations that you have made in the system To ensure the all configuration will be saved click Save to save the all configuration to the flash memory Figure 3 57 Save Config...

Страница 102: ...EKI 7657C _Manual_ed1 92 System Reboot Reboot the switch in software reset Click Reboot to reboot the system Figure 3 58 System Reboot interface...

Страница 103: ...93 Troubleshooting CHAPTER...

Страница 104: ...th of any twisted pair connection does not exceed 100 meters 328 feet Diagnosing LED Indicators To assist in identifying problems the switch can be easily monitored through panel indicators which desc...

Страница 105: ...95 Pin Assignment Wiring APPENDIX...

Страница 106: ...EKI 7657C _Manual_ed1 96 Appendix A Pin Assignment Wiring It is suggested to adopt ELA TIA as the wiring of the RJ 45 Figure A 1 RJ 45 Pin Assignment Figure A 2 EIA TIA 568B Figure A 3 EIA TIA 568A...

Страница 107: ...97 Figure A 4 DB 9 pin female connector DB9 Connector RJ 45 Connector NC 1 Orange White 2 2 Orange 3 3 Green White NC 4 Blue 5 5 Blue White NC 6 Green NC 7 Brown White NC 8 Brown...

Страница 108: ...EKI 7657C _Manual_ed1 98...

Страница 109: ...99 Compatible SFP Modules APPENDIX...

Страница 110: ...rand Part Number Mode Transmission Distance 1 AVAGO AFBR 5710PZ 550m 2 APAC LM28 C3S TC N 550m 3 HOATECH HTI8512 X5ATO 550m 4 SPACE SHUTTLE S56L S85 6L N Multi mode 550m SP GB LX 10km SP GB ELX 20km 5...

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