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VIII. Troubleshooting & Maintenance
The Advantage Glycol Feeder is designed for many years of trouble free operation. Should a problem occur,
refer to the following chart to help identify the problem. If replacement is required, follow the procedures listed
in the Warranty and Factory Service portion of this manual.
NO POWER TO UNIT, POWER PRESENT AT RECEPTACLE
This happens if the power cord is tripped over or gets caught and pulled by accident.
1.
First disconnect plug from live receptacle.
2.
Next you will need Phillips #2 driver to remove face plate
3.
Face plates are snug fitting and it may require a small standard driver in the slot at the side of the panel to get it
moving.
4.
Once the panel is free, let it hang down out of view of the enclosure opening.
5.
Locate the connector inside of the enclosure for power this is a GREEN three (3) terminal with screw downs.
6.
Reconnect to RELAY / POWER BOARD (Drawing on page 20)
7.
Before replacing the panel, do a quick visual of all connections and wiring to ensure no other damage has
occurred.
8.
Replace panel and secure.
9.
Plug in power cord and proceed with Start-up.
10.
Your power issue was not corrected.
Record Model /Serial Numbers and Call Customer Service 1 (800) 743-7431.
PUMP WILL NOT RUN. BLOWS FUSE WHEN ENERGIZED
This usually is cause by having some debris in the gears of the pump.
1.
Before removing the pump head loosen the six head screw a half turn.
2.
Replace blown fuse and energize pump.
3.
If this corrects issue, de-energize pump, tighten six screw, proceed with Star-Up.
4.
If this doesn’t solve issue the pump head should be removed and inspected for particles.
Because of tolerance in the gears it doesn’t take a big particle to freeze the motor.
5.
Before removing the head be sure to close the suction line valve.
6.
It is not necessary to remove tubing.
7.
Remove the six (6) head screws.
8.
Be aware of the seal ring as you remove the head.
9.
With your fingers turn the gears to insure that the motor is not seized.
10.
If the gears turn freely you may power the pump for a short period to prove rotation.
11.
If the gears do not turn freely, but they do turn, try powering the pump for short period.
12.
If there is rotation. Replace the Pump Head, being careful to align gasket.
13.
If the pump motor is frozen, it is best to replace the entire pump.
PUMP DOES NOT RUN WHEN INDICATOR IS ILLUMINATED
1.
Check fuse and that the fuse holder cap is secure
2.
Check pump wiring.
3.
Check level of fluid / depth of level wand.
4.
Does power down and up fix issue?
• If Yes, there is a limit time set in the CONTROL SET Menu.
• If No, the most likely cause is a loose wire inside of control enclosure. (See NO POWER TO UNIT, POWER
PRESENT AT RECEPTACLE 1 thru 10 above)
PUMP DOES NOT SHUT OFF WHEN TANK IS EMPTY
1.
Under the configuration menu, confirm that DigIN is set to Drum 1&2
2.
Disconnect level wand connection. Alarm should sound and pump stop.
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