5/23/2019
Document Kiosk
Assembly and Operation Instructions
19
Warranty
Policy
Limited Warranty
Your Advanced Kiosks Document Kiosk is guaranteed for 3 years from the date of
purchase. The electronics in the kiosk are guaranteed for 3 years including the monitor.
In the case of any item not working you must call Advanced Kiosks to obtain an RMA #
before shipping back the item.
All items must be well packaged for return shipment
and insured for their full value.
All items shipped to us must have a tracking number
and the RMA # on the outside of the box. Advanced Kiosks is not responsible for lost
packages. Items that are damaged due to poor packaging will void the warranty. Please
note that your warranty only covers usual and customary use of the kiosk and the
electronics. It does not cover damage due to misuse, vandalism, water damage, etc. Any
modification of the kiosk will void the warranty. All replacements will be shipped back
UPS ground, or freight.
Reformatting the HDD and/or reinstalling the operating system due to file corruption, or
any reason not related to defective hardware, is not included under this warranty and
would have associated costs.
Returned Item
All items that are returned will be subjected to a 35% inspection and restock fee. There is
no refund available for custom work. This includes: custom paint job, custom graphics,
custom paint colors, custom software, or any design modification of the kiosk.
Shipping
When shipping the Document Kiosk, it must be well packaged, secured to a pallet and
insured. We highly recommend taking pictures of packaged kiosk before shipping.
