50
ADVANCE Service Centre
ADVANCE operates two company-owned service centres that car-
ry out annual checks and repairs of all types. The workshops based
in Switzerland and France are offi cially certifi ed to carry out repairs by
the German Hanggliding and Paragliding Federation (DHV).
They possess many years’ experience and in-depth product-speci-
fi c know-how. ADVANCE’s worldwide service network includes other
authorised service centres that provide the same services. All service
facilities use original ADVANCE materials exclusively. You can fi nd all
information on annual checks and repairs and the relevant addresses
at www.advance.ch.
The ADVANCE website
At www.advance.ch you will fi nd detailed information on ADVANCE
and its products as well as useful addresses which you can contact
should you have any questions.
Among the things you will be able to do on the website are:
•
to complete the warranty card online up to 10 days after purchase,
enabling you to enjoy the full benefi ts of the ADVANCE warranty,
Service
•
to inform yourself about new safety-related expertise concerning
ADVANCE
products,
•
to download an application form in PDF format which you can use
to send in your paragliding equipment for a check at ADVANCE,
•
to fi nd an answer to a burning question among the FAQs
(Frequently Asked Questions),
•
to subscribe for the ADVANCE Newsletter so that you will be regu-
larly informed by e-mail on news and products.
It is well worth visiting the ADVANCE website regularly because the
range of services offered is continuously being expanded.
Warranty
As part of the ADVANCE warranty, we undertake to rectify any de-
fects in our products that are attributable to manufacturing faults. In
order for a warranty claim to be asserted, ADVANCE must be noti-
fi ed immediately on discovery of a defect and the defective product
sent in for inspection. The manufacturer will then decide how a possi-
ble manufacturing fault is to be rectifi ed (repair, replacement of parts
or replacement of the product). This warranty is valid for three years
from the date of purchase of the product.
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