Warranty Policy
65
Warranty Policy
Thank you for choosing ADLINK. To understand your rights and enjoy all the
after-sales services we offer, please read the following carefully.
1. Before using ADLINK
’
s products, please read the user manual and follow the
instructions exactly. When sending in damaged products for repair, please
attach an RMA application form.
2. All ADLINK products come with a two-year guarantee, free of repair charge.
The warranty period starts from the product
’
s shipment date from ADLINK
’
s
factory
Peripherals and third-party products not manufactured by ADLINK will be covered
by the original manufacturers
’
warranty
End users requiring maintenance services should contact their local dealers. Local
warranty conditions will depend on the local dealers
3. Our repair service does not cover the two-year warranty, if damages are
cause by the following events:
a. Damage caused by not following instructions in the user
’
s manual.
b. Damage caused by carelessness on the users
’
part during product
transportation.
c.
Damage caused by fire, earthquakes, floods, lightening, pollution and
incorrect usage of voltage transformers.
d. Damage caused by unsuitable storage environments with high
temperatures, high humidity or volatile chemicals.
e. Damage caused by leakage of battery fluid when changing batteries.
f.
Damages from improper repair by unauthorized technicians.
g. Products with altered and damaged serial numbers are not entitled to
our service.
Other categories not protected under our guarantees.
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