ADEMCO 4286 - Ademco Phone Module, Руководство пользователя

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If You Have Difficulty with
Phone Access to the Security System
THE SECURITY SYSTEM CANNOT BE
ACCESSED FROM AN ON-PREMISES
PHONE.
•
System cannot be accessed by phone and
wired keypad displays 87 (or other
Tamper message). This indicates a
problem with the Phone module – CALL
FOR SERVICE. In the meantime, use a
wired keypad for all system operations.
•
Entry of 2-digit phone code may be
incorrect. Verify phone code and try
again.
•
Generally, the system cannot be accessed
when the phone line is busy, such as
when the alarm-monitoring agency is
communicating with your system and you
are engaged in a phone conversation.
Exceptions: during an Entry Delay period,
or when the phone is ringing. Always
allow at least 12 seconds after the last
ring before attempting phone access.
•
The system cannot be accessed if the
phone line is out of service.
•
If you cannot access the security system
by phone, contact your alarm installer
and have them verify that your phone(s)
were properly wired to the security
system.
NO TONES FROM TOUCH-TONE PHONE.
•
If no tones are heard from the touch-tone
phone when keys are pressed, be sure
that the phone being used is Touch-tone
capable. If the phone is a switchable type
(has a TONE–PULSE switch), make sure
the phone is
switched to TONE.
THE SECURITY SYSTEM CANNOT BE
ACCESSED FROM AN OFF-PREMISES
PHONE.
•
Either the 2-digit phone code or the
system security code may have been
entered incorrectly. Verify both codes and
try again.
•
Remote access from an outside phone may
have been turned OFF. If so, remote
phone access can only be turned ON again
from an on-premises phone.
•
At the on-premises phone, enter your 2-
digit Phone Code to access the security
system. Listen to the status report that
will tell you whether remote access has
been turned off. If turned off, key the
following:
Your 4-digit master system security code
+ [#] + [9]+ [1].
Note: If a TAMPER message was
displayed on your keypad (see item
2 on the next page), you must first
clear the system by keying an OFF
sequence (CODE + OFF) twice.
REMOTE PHONE ACCESS KEEPS
TURNING OFF AUTOMATICALLY.
Improper keying (or tampering) from an
outside phone has automatically turned
remote phone access off (the keypad will
display a tamper message).